Office Support Specialist
3 weeks ago
**Overview of the Role:**
The Center for Speech and Language is seeking a skilled and enthusiastic Front Desk Clerk to support our team. As a Front Desk Clerk, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our office.
**Key Accountabilities:**
- Welcome clients and visitors to the center with a warm and professional greeting.
- Manage phone calls, schedule appointments, and respond to client inquiries efficiently.
- Maintain accurate and up-to-date client records in our database.
- Process client payments and collect billing information accurately.
- Collaborate with therapists and staff members to ensure seamless delivery of services.
- Keep the office area clean, organized, and well-maintained.
- Provide general administrative support, including copying, scanning, and filing documents.
**Essential Requirements and Qualifications:**
- A high school diploma or equivalent.
- Excellent customer service and communication skills.
- Technical proficiency in software applications and office equipment.
- Ability to multitask, prioritize, and manage time effectively.
- Detailed-oriented and well-organized.
- Familiarity with medical terminology, insurance verification, and billing procedures preferred.
- Capacity to work independently and as part of a team with minimal supervision.
**Compensation Package:**
- Salary range: $45,000 - $55,000 per year.
- Paid Time Off, including public holidays.
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