Help Desk Staff Role

3 weeks ago


Huntsville, Alabama, United States GA Recuiters Full time
Job Title: Help Desk Staff Role

We are seeking a highly motivated and organized HELP DESK STAFF MEMBER to join our team at GA Recruiters.

About the Position:

The successful candidate will have a strong background in customer service and technical support, with excellent communication and problem-solving skills. They will be responsible for resolving customer issues in a timely and efficient manner, while maintaining a positive and professional attitude.

Main Responsibilities:

  • Resolve customer issues via phone, email, or chat in a timely and professional manner.
  • Analyze and troubleshoot customer complaints using technical knowledge and tools.
  • Collaborate with internal teams to identify and implement process improvements.

Essential Requirements:

  • Bachelor's degree or equivalent required.
  • A minimum of one year's experience in a similar role.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Proficient in using various software applications.

Compensation Package: Estimated salary range: $42,000 - $55,000 per annum.



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