Insurance Customer Service Representative

2 days ago


Madison WI USA, United States State Farm Insurance Full time
Job Description

As a key member of the State Farm Insurance team, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibilities will include:

Key Responsibilities:
  • Providing accurate and timely information to customers regarding their insurance policies and claims.
  • Processing policy changes and updates in our system to ensure seamless customer experiences.
  • Handling incoming calls and emails from customers, responding to their inquiries and resolving issues in a professional and efficient manner.
  • Collaborating with team members to resolve complex customer issues and ensure customer satisfaction.
  • Maintaining accurate and up-to-date customer records, ensuring that all information is current and compliant with company policies.
  • Staying informed about new insurance products and industry trends to provide expert advice and support to customers.
  • Ensuring compliance with company policies and procedures, adhering to regulatory guidelines and standards.
  • Continuously improving knowledge and skills through training and development opportunities to stay ahead in the industry.

What We Offer:

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
  • The chance to make a real difference in the lives of our customers and contribute to the success of State Farm Insurance.


  • Madison, Illinois, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're looking for a skilled and customer-focused Office Representative to join our team. As an Office Representative, you'll play a vital role in providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.Key...


  • Madison, Alabama, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our clients. **Key Responsibilities:** * Assist customers with their insurance needs and provide personalized support * Process insurance policy changes and updates with accuracy and...


  • Madison Heights, Michigan, United States State Farm Insurance Full time

    Office Representative at State Farm InsuranceAs an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:Key Responsibilities:Assist customers with their insurance needs and provide personalized support to ensure their...


  • Gaithersburg, MD , USA, United States State Farm Insurance Full time

    Customer Service RepresentativeAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary duties will include:Assisting customers with their insurance needs by providing accurate and timely informationProcessing policy changes and updates in our...


  • Miami, FL , USA, United States ESTRELLA INSURANCE #126 Full time

    Insurance Customer Service RepresentativeAt ESTRELLA INSURANCE #126, we are seeking a highly skilled Insurance Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our policyholders and clients.Key Responsibilities:Customer Support: Answer customer...


  • Fairfield, CT , USA, United States Arbella Insurance Full time

    Customer Service Agent OpportunityAs a valued member of the Arbella Insurance Group, Bearingstar is a leading property and casualty insurance provider in Massachusetts and Connecticut, writing over $100 million in premium.Our dynamic culture offers an independent agency feel combined with the strength and resources of a large parent company, providing...


  • Madison, WI , USA, United States Daniel Piazza Agency - American Family Insurance Full time

    Account Representative RoleAs an Account Representative with the Daniel Piazza Agency - American Family Insurance, you will play a crucial role in marketing, prospecting, and cross-selling our insurance products to new and existing customers. Your primary objective will be to maintain effective customer relationships, understand their needs, and match them...


  • Madison, WI , USA, United States Daniel Piazza Agency - American Family Insurance Full time

    Account Representative RoleAt Daniel Piazza Agency - American Family Insurance, we are seeking a highly motivated and results-driven Account Representative to join our team. As an Account Representative, you will play a critical role in marketing, prospecting, and cross-selling our insurance products to new and existing customers.Key Responsibilities:Utilize...


  • Madison, WI , USA, United States Daniel Piazza Agency - American Family Insurance Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Representative to join our team at Daniel Piazza Agency - American Family Insurance. As an Account Representative, you will play a critical role in marketing, prospecting, and cross-selling our insurance products to new and existing customers.Key ResponsibilitiesUtilize consultative...


  • Madison, Georgia, United States State Farm Insurance Full time

    Job Title: Account AssociateAt State Farm Insurance, we're seeking a highly skilled and customer-focused individual to join our team as an Account Associate. In this role, you'll play a vital part in providing exceptional service to our customers, ensuring their insurance needs are met with accuracy and efficiency.Key Responsibilities:Process policy changes...


  • Madison, Alabama, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. **Key Responsibilities:** * Assist customers with inquiries, complaints, and policy changes * Provide accurate and timely information regarding insurance products and services * Process policy...


  • Wayland, NY , USA, United States InsureOne Insurance Services America LLC Full time

    About UsInsureOne Insurance Services America LLC is a leading provider of personal lines insurance solutions. As part of Confie, one of the largest privately owned insurance agencies/brokers in the United States, we have a strong presence across the country. Our team of experienced insurance professionals is dedicated to delivering exceptional service,...


  • Madison, WI , USA, United States Stokes & Associates, Inc. Full time

    Job SummaryThe Customer Service Representative provides exceptional customer experiences for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow-up. Assists the agency owner with attaining agency service goals.ResponsibilitiesProvides personalized, professional customer service...


  • Corbett, OR , USA, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service to our policyholders. Your primary responsibility will be to assist customers with their insurance needs by providing accurate and timely information. This includes processing policy changes and...


  • Madison, WI , USA, United States UW Credit Union Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at UW Credit Union. As a Customer Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional...


  • Juneau, AK , USA, United States State Farm Insurance Full time

    Customer Service and Policy ExpertAt State Farm Insurance, we're looking for a skilled Customer Service and Policy Expert to join our team. As an Account Associate, you'll play a crucial role in providing exceptional customer service and ensuring customer satisfaction.Assist customers with their insurance needs by providing accurate and timely...


  • Marietta, NY , USA, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs an Account Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You will assist customers with their insurance needs by providing accurate and timely...


  • Fontana, CA , USA, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibility will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding their...


  • Hillsboro, OR, USA, United States State Farm Insurance Full time

    Customer Service Role at State Farm InsuranceAs an Account Service Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. Your key responsibilities will include assisting customers with their insurance needs,...


  • Greensboro, NC , USA, United States State Farm Insurance Full time

    State Farm Insurance Account Associate Job DescriptionAs an Account Associate at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our policyholders. Your primary responsibilities will include:Key Responsibilities:Assist customers with their insurance needs by providing accurate and timely information...