Front Desk Associate: Tia Clinic

4 weeks ago


Santa Monica, California, United States TIA Inc Full time
Job Title: Front Desk Associate

At TIA Inc, we are seeking a highly skilled and compassionate Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for ensuring a hospitable patient experience at our clinic, working closely with the care team and Clinic Manager to maintain efficient patient operations.

Key Responsibilities:

  • Greet and direct patients to appropriate locations while maintaining excellent customer service.
  • Maintain lines of communication amongst care team members to ensure back and front of house operations are aligned with patient/care team needs.
  • Educate patients on Tia Services, including workshops, acupuncture, community events, retail products, pricing, and more.

Requirements:

  • Client service mentality and ability to practice hospitality principles.
  • Creative problem-solving and process-oriented thinking.
  • Ability to navigate ambiguity and maintain composure under stress.
  • Excellent verbal and written communication skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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