Current jobs related to Virtual Client Support Specialist - Texas City Texas - Jobs for Humanity

  • Physician - Men's Health Specialist

    2 weeks ago

    Texas City, Texas, United States Virtual Health Team Full time

    About the RoleWe are seeking a highly skilled and compassionate Board-Certified Internal Medicine Physician to join our team as a Men's Health Specialist. As a key member of our Virtual Health Team, you will play a critical role in delivering high-quality, evidence-based care to our patients.Key ResponsibilitiesRespond to patients' medical problems by...

  • Certified Anger Management Specialist

    2 weeks ago

    Texas, United States Maze of Life Resource Center Full time

    Maze of Life Resource Center is a dynamic network of private, franchised resource centers offering in-person and virtual classes. Our certified Counselors and Coaches are CAMS (Certified Anger Management Specialists) who deliver supportive guidance to individuals navigating life's challenges. Our mission is to empower clients to achieve their goals through...

  • Virtual Travel Experience Coordinator

    1 month ago

    Texas, United States Navigate New Horizons Full time

    Unlock Your Potential as a Virtual Travel ConciergeAre you passionate about creating unforgettable travel experiences? Do you have a knack for planning and executing seamless trips? We're seeking a skilled Virtual Travel Concierge to join our team at Navigate New Horizons.Key Responsibilities:Client-Centric Travel Planning: Collaborate with clients to craft...

  • Technical Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Virtual Full time

    Key Responsibilities:As a Desktop Support Technician at Virtual, you will be responsible for providing exceptional technical support to our team members. This includes verifying WAN, LAN, and Internet connectivity, as well as tracing cabling from endpoint devices to wall jack terminations. You will also be responsible for labeling and implementing proper...

  • Desktop Support Specialist in Midwest City

    3 weeks ago

    Oklahoma City, Oklahoma, United States Virtual Service Operations Full time

    Desktop Support OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Midwest City, Oklahoma.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer...

  • Client Services Support Specialist

    1 month ago

    Oklahoma City, Oklahoma, United States BancFirst Full time

    Job Title: Client Services Support SpecialistBancFirst is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to both internal and external clients through day-to-day interactions.Key Responsibilities:Provide high-quality...

  • Client Services Support Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States BancFirst Full time

    Job Title: Client Services Support SpecialistBancFirst is seeking a highly skilled Client Services Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to both internal and external clients through day-to-day interactions.Key Responsibilities:Resolve technical issues and...

  • Desktop Support Specialist in Midwest City

    1 week ago

    Oklahoma City, Oklahoma, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Midwest City. In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Provide Workstation Software Break Fix...

  • Product Support Specialist

    1 month ago

    Texas, United States Datasite Full time

    Job SummaryWe are seeking a highly skilled Product Support Specialist to join our team at Datasite. As a Product Support Specialist, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key ResponsibilitiesProvide expert product knowledge to clients, guiding them in...

  • Desktop Support Specialist in Midwest City

    2 weeks ago

    Oklahoma City, Oklahoma, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Midwest City. In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Provide Workstation Software Break Fix...

  • Product Support Specialist

    2 months ago

    Texas, United States Datasite Full time

    Job Description:Job Summary:We are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Datasite. As a Product Support Specialist, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key Responsibilities:Provide exceptional customer...

  • Client Services Support Specialist

    4 weeks ago

    Oklahoma City, Oklahoma, United States BancFirst Full time

    Job Title: Client Services Support SpecialistAt BancFirst, we are seeking a highly skilled and dedicated Client Services Support Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our internal and external clients through day-to-day interactions, including phone calls,...

  • Technical Support Specialist

    4 weeks ago

    Texas City, Texas, United States Omni Inclusive Full time

    Job Title: Technical Support SpecialistOmni Inclusive is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and high-quality technical support to customers.Responsibilities:Provide customer-facing end-user support for laptop, desktop, tablets, and associated...

  • Product Support Specialist

    4 weeks ago

    Texas, United States Datasite Full time

    Job Description:Overview:Datasite is seeking a highly skilled and customer-focused Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key Responsibilities:Provide expert product knowledge and...

  • Litigation Support Specialist

    4 weeks ago

    Texas, United States Collier Legal Search Full time

    Collier Legal Search is seeking a highly skilled Litigation Support Specialist to join our team. The ideal candidate will have 5+ years of experience supporting commercial litigation attorneys and possess expert knowledge of Microsoft Word. Responsibilities include calendaring, word processing, completing shell documents, and litigation support. The...

  • Desktop Support Specialist

    3 weeks ago

    Oklahoma City, Oklahoma, United States Virtual Full time

    Job Title: Desktop Support TechnicianAt Virtual, we are seeking a highly skilled and experienced Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.Key Responsibilities:Technical Support:...

  • Underwriter Support Specialist

    2 weeks ago

    Texas, United States Seneca Resources Full time

    Job Title: Underwriter Support SpecialistJob Summary:We are seeking a highly skilled Underwriter Support Specialist to join our team at Seneca Resources. As an Underwriter Support Specialist, you will provide direct support to our Underwriters, invoice bonds, and maintain suspense calendars and other follow-up procedures.Key Responsibilities:Provide direct...

  • Client Services Coordinator

    2 weeks ago

    Long Island City, NY , USA, United States Virtual Full time

    Job Description: Client Services Administrator (Temporary to Permanent)Location: RemotePay Rate: $28/hr - $32/hr Company: VirtualPosition Summary:We are seeking a highly organized and detail-oriented Client Services Administrator to join our team. The ideal candidate will have a strong background in RFP management and a passion for providing exceptional...

  • Product Support Specialist

    2 months ago

    Texas, United States Datasite Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Datasite. As a key member of our support team, you will be responsible for providing world-class support to our global clients, enhancing their overall product and service experience.Key ResponsibilitiesProvide expert product knowledge and guidance...

  • IT Support Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States Virtual Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team in Oklahoma City. As a Technical Support Engineer, you will be responsible for providing technical support to our users, troubleshooting hardware and software systems, and resolving tickets in a timely manner.Key Responsibilities:Provide technical support to nurses, clinic staff, and...

Virtual Client Support Specialist

2 months ago

Texas City Texas, United States Jobs for Humanity Full time

Job Overview:
We are looking for a seasoned and proficient Virtual Client Support Specialist to play a vital role in delivering outstanding customer service and assistance to our clientele.

This role encompasses addressing customer inquiries, resolving challenges, and ensuring a high level of customer satisfaction. Furthermore, the Client Support Specialist will be engaged in overdue collections, account receivables, and debt recovery.


Key Responsibilities:
  • Respond promptly and professionally to customer inquiries through various communication platforms.
  • Provide precise information and support to customers regarding products and services.
  • Efficiently resolve customer issues, escalating complex cases when necessary.
  • Maintain comprehensive records of customer interactions and follow up on unresolved matters.
  • Manage overdue collections, including reaching out to customers with outstanding payments and negotiating payment plans.
  • Handle account receivables tasks such as invoicing, payment processing, and monitoring outstanding balances.
  • Conduct debt recovery activities, collaborating with customers to secure payments and resolve outstanding debts.
  • Identify opportunities for process enhancement and contribute to improving the overall customer experience.
  • Adhere to company policies, procedures, and regulatory requirements consistently.

Qualifications:
  • High school diploma or equivalent; additional education or certification in customer service is advantageous.
  • Demonstrated experience in customer service, call center operations, or related fields.
  • Strong communication skills with the ability to engage effectively with customers.
  • Proficiency in utilizing computer systems, CRM software, and office applications.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work efficiently in a fast-paced environment and meet deadlines.
  • Prior experience in overdue collections, account receivables, or debt recovery is preferred.