Senior Infrastructure Engineer

2 weeks ago


Atlanta, Georgia, United States ValueLabs Full time

Position - Senior Project Implementation Engineer, Customer Systems Integration

Location - Remote

Required Skills:

Over 10 years of professional experience in IT project execution or systems engineering.

Extensive knowledge in Linux RHEL/OEL/CentOS system administration and deployment.

Demonstrated expertise in systems architecture, security principles, and best practices for infrastructure management.

Strong proficiency with VMware or similar virtualization technologies.

Exceptional communication skills in English.

Experience with container orchestration and application development tools such as Kubernetes, OpenShift, and Docker.

Familiarity with automation tools like Ansible and Terraform.

Knowledge of public cloud virtual machines, networking, storage, and container solutions.

Proven track record in project deployment, adhering to schedules, and managing tasks within budget constraints.

Expertise in network topology and infrastructure networking.

Strong understanding of Virtual Private Networking and remote access technologies.

Solid grasp of server and workstation infrastructure.

In-depth knowledge of high availability protocols and architecture.

Working familiarity with storage area networks and network-attached storage systems.

Proficient in Unix-compliant command line interfaces.

Competent with various open-source operating systems and applications.

Ability to analyze and troubleshoot customer-server architecture.

Certifications:

  • Bachelor's degree in computer science or software engineering, or 10 years of equivalent experience.
  • VMware certification.
  • ITIL Foundations certification.
  • Linux certification.
  • Experience in Oracle DB administration.
  • Proficiency in Jira project management.

Responsibilities:

Strategy & Planning

Collaborate with the project implementation team and customer lifecycle performance team to ensure the effective operation of software and systems that meet business objectives.

Adhere to processes and project timelines to deliver infrastructure platforms efficiently.

Engage with cross-functional software and development teams to address customer systems challenges throughout the project lifecycle.

Utilize Agile project management methodologies and Jira for task and timeline management.

Operations and Support

Provide mentorship and support to technical teams to enhance customer satisfaction.

Lead collaboration efforts with customer IT teams and Client's LPS teams to resolve issues promptly and implement standardized solutions.

Coordinate with customer program and project managers to fulfill requests and uphold IT best practices.

Assist in designing and deploying new development systems in both on-premises and cloud environments.

Offer 24x7 escalation support for all project-related systems requests as necessary.

Respond to project requests to achieve customer service level objectives and meet cross-functional project timelines.

Work with the software sustainability team to develop monitoring tools, manage alerts, set thresholds, and address all alert and event management changes.

Follow and comply with ITIL change management protocols.



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