Principal Infrastructure Engineer

1 week ago


Atlanta, Georgia, United States InsideHigherEd Full time

Position Title: Senior Infrastructure Engineer

Employment Type: Full-Time

About the Organization:

The University System of Georgia (USG) encompasses 26 higher education institutions along with the University System Office (USO). The Georgia Film Academy (GFA) plays a vital role within the USG, offering specialized educational programs in film production. The Senior Infrastructure Engineer at GFA is tasked with enhancing and sustaining the technological framework that underpins the Academy's operations.

Key Responsibilities:

  • Oversee and maintain the network infrastructure, including switches, routers, and firewalls, in partnership with the networking team.
  • Evaluate system performance and optimize network resources for efficiency.
  • Deliver technical assistance for client devices and corporate applications.
  • Support the installation, configuration, and troubleshooting of both software and hardware.
  • Facilitate training sessions for students and faculty on various technology tools.
  • Collaborate with the Technology Services team on diverse projects.
  • Provide onsite and after-hours technical support as required.
  • Report directly to the Assistant Director of Technology Services.

Required Qualifications:

Bachelor's degree or equivalent professional experience
Minimum of 3 years in technical support roles
Proficiency with Windows and Mac operating systems
Experience in Information Technology within a higher education setting

Preferred Qualifications:

Familiarity with Avid Media Composer and Pro Tools
Experience with audiovisual technologies

Knowledge, Skills, and Abilities:

In-depth understanding of networking principles and various software applications
Strong analytical and problem-solving capabilities
Exceptional interpersonal and communication skills

Core Values:

Integrity, Excellence, Accountability, Respect

Employment Conditions:

Background checks and credential verification are mandatory.



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