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Senior Infrastructure Engineer

2 months ago


Atlanta, Georgia, United States Salesforce Full time

To ensure an optimal candidate experience, we encourage you to apply for a maximum of three positions within a 12-month period to avoid redundancy in your applications.

Job Category: Software Engineering

About Salesforce:

At Salesforce, we are dedicated to transforming the future of business through the integration of AI, data, and CRM. Guided by our core values, we empower organizations across various sectors to innovate and engage with their customers in unprecedented ways. We invite you to become a Trailblazer, enhancing your career trajectory while contributing positively to the world.

The Site Reliability Engineering (SRE) team at Slack is tasked with the meticulous management, maintenance, and scaling of our product infrastructure to ensure reliability and high availability for our users. Our expertise in cloud solutions and infrastructure as code enables us to swiftly adapt to customer demands while upholding stringent security standards. We take pride in our craft and are committed to continuous learning and mentorship.

Key Responsibilities:

  • Architect, develop, and sustain infrastructure using Terraform for Quip and Slack offerings.
  • Assess, implement, and uphold top-tier tools and methodologies to ensure a secure and observable infrastructure environment.
  • Communicate effectively, both verbally and in writing, to collaborate with engineering teams on scaling and managing cost structures in line with infrastructure usage.
  • Leverage your strong desire to minimize manual work to enhance product and infrastructure reliability.

Qualifications:

  • Extensive experience with cloud platforms, preferably AWS (including VPC/Subnet design, IAM, WAF, ECR, ECS, EKS, RDS, Aurora).
  • In-depth knowledge of Unix/Linux system administration.
  • Proficient in Terraform.
  • Experience with in-memory data storage solutions.
  • A professional background in development or systems, with a minimum of 7 years of experience.
  • Exceptional communication skills, capable of articulating complex technical concepts to various stakeholders.
  • Experience in developing internal tools, familiarity with the software development lifecycle, and a focus on automation to reduce manual tasks.
  • A collaborative team player who is approachable and technically skilled.
  • A self-motivated problem solver, driven by a commitment to continuous improvement and learning.
  • Passionate about identifying efficiencies that lower costs and enhance team and organizational sustainability.
  • Familiarity with containerization technologies (ECS, Docker, Kubernetes).
  • A solid understanding of computer science principles, including data structures, algorithms, programming languages, distributed systems, and information retrieval.

Preferred Qualifications:

  • Significant experience with Redis clustering.
  • Experience in implementing single sign-on solutions.
  • Experience in developing tools utilizing Lambda.
  • Experience in managing Kubernetes (EKS).
  • Familiarity with Slack and Quip, with a desire to enhance their functionalities.

Accommodations:

If you require assistance due to a disability in applying for open positions, please submit a request through our Accommodations Request Form.

Equal Opportunity Statement:

Salesforce is committed to fostering a diverse workforce that reflects the communities we serve. We promote equality through inclusive programs and initiatives, including equal pay, employee resource groups, and comprehensive benefits. We are an Equal Employment Opportunity and Affirmative Action Employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.

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