Front Desk Coordinator
4 days ago
About The Joint Corp.
The Joint Corp. is a leading provider of chiropractic care, revolutionizing access to healthcare through its retail business model. As a key player in the industry, we're committed to delivering exceptional patient experiences and promoting wellness.
Job Summary
We're seeking a highly motivated and customer-focused Front Desk Coordinator to join our team. In this role, you'll be responsible for providing top-notch service to patients, managing clinic operations, and contributing to the success of our chiropractic clinics.
Key Responsibilities
- Provide exceptional customer service to patients, addressing their needs and concerns in a timely and professional manner.
- Manage clinic operations, including scheduling appointments, handling patient intake, and maintaining accurate records.
- Collaborate with healthcare professionals to ensure seamless patient care and efficient clinic operations.
- Participate in marketing and sales initiatives to attract new patients and promote our services.
- Stay up-to-date on membership options, packages, and promotions to effectively communicate with patients and meet sales goals.
- Contribute to a positive and supportive team environment, recognizing and supporting team goals and relationships.
- Maintain a clean and organized workspace, adhering to clinic standards and protocols.
Requirements
- High school diploma or equivalent (GED) required.
- Previous sales experience and strong phone and computer skills preferred.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and maintaining a positive attitude.
- Strong customer service orientation and effective communication skills.
- Ability to stand and/or sit for long periods of time and lift up to 50 pounds.
What We Offer
The Joint Corp. offers a competitive compensation package, including a base salary and commission opportunities. We're committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and career.
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