Senior Member Service Representative Floater
1 week ago
Join InTouch Credit Union as a Senior Member Service Representative Floater and take on a challenging role that requires excellent customer service skills, financial knowledge, and a passion for helping others.
About the Role:This position is responsible for providing exceptional service to our members, identifying and recommending products and services that meet their financial needs, and promoting the Credit Union's features and benefits.
Key Responsibilities:- Rotate through designated branches and/or in-store branch locations to provide member service and promote Credit Union products and services.
- Identify and recommend products and services based on member financial needs, using expert knowledge of Credit Union features and benefits.
- Develop new business and create awareness of the Credit Union through community organization meetings and outreach efforts.
- Meet or exceed sales and service goals, while maintaining a high level of customer satisfaction.
- Facilitate member requests and adhere to Credit Union policies, procedures, and regulations.
- High school degree or equivalent; some college-level coursework preferred.
- Mortgage Loan Originator (MLO) registration with Nationwide Mortgage Licensing System and Registry (NMLS) required.
- Minimum two years' experience in financial industry, with a focus on consultative financial services, retail banking sales, and proven success in establishing new clients and deepening existing relationships.
- A competitive salary range of $26.10 to $27.55.
- A Monday-Friday schedule with flexibility between 8:15 a.m. and 5:15 p.m., with rotating Saturdays between 8:30 a.m. and 12:45 p.m.
- Time and a half pay for hours worked on Saturdays.
- A clean driving record is required, with mileage paid by the Credit Union.
We are committed to a policy of equal employment opportunity and do not discriminate based on actual or perceived race, religion, color, creed, sex, or gender, among other protected classifications.
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Senior Member Service Representative Floater
3 days ago
Auburn Hills, Michigan, United States InTouch CU Full timeJob Title: Senior Member Service Representative FloaterJoin InTouch Credit Union as a Senior Member Service Representative Floater and take on a challenging role that requires excellent customer service skills, financial knowledge, and a passion for helping others.About the Role:We are seeking a highly motivated and experienced Senior Member Service...
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Senior Member Service Representative Floater
3 weeks ago
Auburn Hills, Michigan, United States InTouch CU Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Member Service Representative Floater to join our team at InTouch Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service to our members, promoting our products and services, and contributing to the growth and success of our...
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