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Customer Service Representative

2 months ago

Auburn Hills, Michigan, United States Valeo Full time
{"h1": "Customer Service Representative", "p": "At Valeo, we are committed to providing exceptional customer service and support. As a Customer Service Representative, you will be the primary point of contact for our customers, handling their inquiries, resolving issues, and ensuring their satisfaction.

Your key responsibilities will include:

* Handling customer calls and emails in a professional and friendly manner
* Processing customer claims and questions in our standard tools
* Ensuring customer satisfaction through proactive actions and key account follow-up
* Maintaining updated customer databases and providing support to the sales force

If you have a passion for delivering exceptional customer service and are looking for a challenging role in a dynamic company, we encourage you to apply.

About the Role:

As a Customer Service Representative, you will be responsible for providing best-in-class service to our customers. You will work closely with our customer service team to ensure that customer issues are resolved promptly and efficiently.

Responsibilities:

* Handle customer calls and emails in a professional and friendly manner
* Process customer claims and questions in our standard tools
* Ensure customer satisfaction through proactive actions and key account follow-up
* Maintain updated customer databases and provide support to the sales force

Requirements:

* Bachelor's degree required
* 3+ years of customer service experience
* Bilingual in Spanish is a plus

Join us at Valeo and be part of a team that is dedicated to providing exceptional customer service and support.

We are an equal opportunities employer and welcome applications from diverse candidates.

Apply now and take the first step towards a rewarding career with Valeo.

"}