Customer Service Representative

2 days ago


Auburn Hills, Michigan, United States Public Storage Full time
Unlock Your Career Potential

At Public Storage, we're seeking a skilled Customer Service Representative to join our team. As a key member of our operations, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role

We're looking for a motivated and customer-focused individual to work independently at multiple locations, assessing customer storage needs and making suggestions to drive sales. You'll be responsible for conducting daily storage unit inspections, auditing cash drawers, and making bank deposits. Additionally, you'll help keep customers current with payments and make reminder and collection calls when required.

Key Responsibilities

* Conduct daily storage unit inspections to confirm inventory and availability
* Assess customer storage needs and make suggestions to drive sales
* Audit cash drawers and make bank deposits
* Help customers stay current with payments and make reminder and collection calls when required

Requirements

* 1+ year of experience in customer service or sales
* Valid driver's license and reliable vehicle for travel between locations
* Ability to lift/move items weighing up to 35 pounds and spend up to 50% of time in outdoor environments

What We Offer

* Competitive hourly rate
* Opportunities for career growth and professional development
* Comprehensive benefits package, including medical, dental, vision, and 401(k) with match

Why Public Storage?

We're a leader in the self-storage industry, recognized for our commitment to employee satisfaction and career growth. Our team members have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join our team and be part of a dynamic and supportive work environment.

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