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Customer Service Representative

2 months ago

Auburn Hills, Michigan, United States Shermeta Law Group, PLLC Full time
Customer Service/Collections Representative Job Description

We are seeking a detail-oriented and self-motivated individual with excellent communication and negotiation skills to join our team as a Customer Service/Collections Representative.

Key Responsibilities:
  • Place and receive collection telephone calls
  • Evaluate accounts for legal action
  • Perform skip tracing and handle customer service call situations
Requirements:
  • 2+ years of experience in Customer Service or collection-type role
  • High school diploma or GED required
What We Offer:
  • Competitive hourly wage
  • Bonus program

We are an equal opportunity employer and offer a competitive benefits package to all eligible employees. Prior to hiring, a background check and drug test are required. Additional benefit information may be discussed during the interview process.

We are committed to providing a positive and supportive work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.