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Patient Registration Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Registration Representative to join our team at PIH Health. As a Patient Registration Representative, you will play a critical role in ensuring that patients have access to quality care by accurately and efficiently registering and pre-registering patients for outpatient and inpatient services.
Key Responsibilities- Calculate and secure patient liability, including copayments, coinsurance, and deductibles in a timely and accurate manner.
- Communicate effectively with patients, staff, guarantors, insurance companies, and physicians to ensure seamless registration and pre-registration processes.
- Utilize strong computer skills and knowledge of medical terminology to navigate multiple screens and systems.
- Work effectively in a fast-paced and high-pressure environment, prioritizing tasks and managing multiple responsibilities.
- Maintain strict adherence to HIPAA laws and regulations.
- One year of experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience.
- High school graduate or equivalent required; continuing education preferred.
- Medical terminology knowledge strongly preferred.
- Insurance and billing experience strongly required.
- Strong analytical skills, problem-solving abilities, and excellent customer service skills.
PIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in the Los Angeles County, Orange County, and San Gabriel Valley region. Our fully integrated network includes PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, and a multispecialty medical group.
