Per Diem ER Patient Registration Specialist
3 weeks ago
Job Summary
We are seeking a motivated and customer service-oriented individual to join our team as a Per Diem ER Patient Registration Clerk. In this role, you will be responsible for activating patients in the system of record, verifying patient insurance, and ensuring that required forms and documents are presented and explained at time of registration.
Key Responsibilities
- Activate patients in the system of record upon arrival on the date of service and assist patients and customers in navigating throughout the hospital facility.
- Verify patient insurance; read and understand responses from automated financial clearance tool and take appropriate action, including referrals to Patient Access Specialist or Financial Counselor, as appropriate.
- Ensure that required/applicable forms and documents are presented and explained at time of registration.
- Obtain all necessary patient signatures at time of arrival.
- Perform collections and cashiering functions when appropriate.
- Ensure that financially cleared patients go directly to the area of service in order to receive treatment; refer patients to Financial Counseling when appropriate.
- Obtain all information necessary to perform benefits verification for unscheduled visits.
- Coordinate with bed placement and ensure appropriate patient type and status changes are performed in a timely manner.
- Confirm and document insurance eligibility of patient coverage benefits, including coverage limits, number of days, patient responsibility, effective dates, and follow-up with patient and/or referring physician office in the event of failed eligibility.
- Daily focus on attaining productivity standards; recommend new approaches for enhancing performance and productivity when appropriate.
- Coordinate discharge processing with financial counseling, Case Management, and clinicians.
- Serve as the ambassador between the ER and all patients and visitors, promoting a customer-friendly environment.
- Review own work for accuracy and completeness prior to end of shift.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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