Head of Product Management

5 days ago


Mountain View, California, United States Intuit Inc. Full time
About the Role

We are seeking an exceptional leader to join our team at Intuit Inc. as the Head of Product Management for Email Capabilities. This pivotal role will drive a comprehensive strategy that encompasses the experiences for all our small business and mid-market customers across industries and verticals.

Key Responsibilities
  • Develop and execute a product vision and roadmap for Email capabilities, including building core horizontal capabilities, delightful user experiences, and leveraging generative AI to build highly innovative content experiences across complex journeys.
  • Form a deep understanding of our email product, customers, and marketing strategies.
  • Think like a general manager of the product, working backwards from big revenue goals while balancing revenue outcomes with product quality, speed, and consumer needs.
  • Build a hyper-personalized experience that brings to life the concept of 'segment of one' that is inclusive of the needs of small businesses and mid-market businesses, amateurs and pros, solving simple and complex problems across industries and business verticals.
  • Build strong platform capabilities that ensure stability and credibility around delivery, further enhancing the customer experience.
  • Work closely with analytics to define an experimentation and measurement strategy that optimizes for long-term success and helps build confidence around predicting winning experiments.
  • Drive rigorous prioritization and investment decisions necessary to deliver your team's vision and roadmaps.
  • Build and lead an exceptional team of 5+ product managers, including managers of product managers. Lead the team with product rigor and customer and data-obsessed decision-making at a fast pace. Hold high standards, drive accountability, encourage diverse perspectives and debates - all while not compromising kindness and empathy. Build and sustain a cohesive culture that brings together highly successful groups of people of diverse backgrounds that use strong communication, thought leadership, and customer obsession to build world-class products.
  • Promote the health of the product organization by coaching/mentoring, participating in recruiting, and contributing to other product org programs.
Requirements
  • 10+ years of experience working in consumer product leadership roles. Experience leading a high-performing product team and driving thought leadership through them.
  • Proven track record of successfully scaling a company and managing teams of leaders and individual contributors. Ability to attract and retain top talent.
  • Leadership - Leads through constant change and ambiguity, keeping teams highly motivated through ups and downs. Strikes the right balance between shielding the team and creating accountability for success.
  • Sought after manager, mentor, and coach - Proven track record of hiring, developing, and retaining world-class product managers and managers of product managers. Past direct reports are passionate about working with them.
  • Growth mindset - willing to accept feedback and seek ways to get better every day. Embrace a learning mindset that allows you to take risks and redefine failure as learning.
  • Analytical data-driven thinker - Balances data and intuition in driving product decisions.
  • Customer obsessed mindset - The ability to wear the customer's hat at all times and be a customer advocate first.
  • Proven track record of delivering results and scaling products to millions of customers.
  • Experience identifying significant opportunities and driving product vision, strategies, and roadmaps in the context of broader organizational strategies and goals.
  • The ability to work closely with Senior and C-level executives to develop product strategy.
  • Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization, and pre/post-launch execution.
  • MBA preferred with experience.


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