Hotel Operations Manager

6 days ago


West Haven, Connecticut, United States MCR Hotels Full time
Job Title: General Manager

As a General Manager at MCR Hotels, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and driving revenue growth. This is a leadership role that requires a strong passion for hospitality, excellent communication skills, and the ability to motivate and inspire a team.

Key Responsibilities:
  • Lead and manage a team of hotel staff to deliver exceptional guest experiences and achieve business objectives.
  • Develop and implement strategies to drive revenue growth, improve operational efficiency, and enhance guest satisfaction.
  • Collaborate with corporate support teams to ensure alignment with company goals and objectives.
  • Monitor and control expenses, manage budgets, and ensure financial performance meets or exceeds expectations.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Coach, counsel, and motivate employees to achieve their full potential and contribute to the success of the hotel.
  • Conduct regular property tours, identify areas for improvement, and implement corrective actions as needed.
  • Develop and maintain relationships with key stakeholders, including guests, employees, and corporate partners.
Requirements:
  • Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Minimum 3-5 years of experience in hotel operations, management, or a related field.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong analytical and financial management skills.
  • Valid driver's license and ability to travel as needed.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
  • Professional development and training opportunities.


  • New Haven, Connecticut, United States New Haven Hotel Full time

    Job Summary:The Quality Control Attendant is responsible for ensuring the cleanliness and maintenance of hotel rooms and common areas. This role requires a high level of attention to detail and the ability to work independently.Responsibilities:Qualifications:A high school diploma or equivalent is required, with at least 2 years of experience in a hotel or...


  • New Haven, Connecticut, United States Hotel Marcel Full time

    Job Title: Front Desk AgentHotel Marcel, Tapestry Collection by Hilton, is seeking a skilled Front Desk Agent to provide exceptional guest services and ensure a seamless experience for our valued customers.Job Summary:The Front Desk Agent is responsible for registering and checking out guests, handling PBX operations, and providing accurate information to...


  • West Haven, Connecticut, United States University of New Haven Full time

    Job Title: Facilities Manager Shift OperationThe University of New Haven is seeking a highly skilled and experienced Facilities Manager Shift Operation to join our team. As a key member of our facilities department, you will be responsible for ensuring the smooth operation of our physical plant during assigned shifts.Key Responsibilities:Monitor and respond...


  • West Haven, Connecticut, United States Edibolic Kitchen Full time

    Culinary Manager Job DescriptionWe are seeking an experienced Culinary Manager to lead our culinary operations at Edibolic Kitchen. As a key member of our team, you will be responsible for the successful operation of our cafes, ensuring high-quality food offerings, excellent customer service, and efficient cost management.Key Responsibilities:Culinary...


  • New Haven, Connecticut, United States New Haven Hotel Full time

    Job Summary:The Quality Control Attendant is responsible for ensuring the cleanliness and maintenance of our hotel's rooms and common areas. This role requires a high level of attention to detail and the ability to work independently.Responsibilities:Inspect and evaluate the physical condition of rooms and common areas to ensure they meet our high...


  • West Haven, Connecticut, United States Edibolic Kitchen Full time

    Culinary Manager Job DescriptionWe are seeking an experienced Culinary Manager to lead our operations at Edibolic Kitchen, a gourmet health food company providing specialty catering for the health-conscious individual. The successful candidate will be responsible for managing the day-to-day operations of our cafes, ensuring high-quality food offerings, and...


  • New Haven, Connecticut, United States Hotel Marcel Full time

    Job Title: Guest Services RepresentativeHotel Marcel, Tapestry Collection by Hilton, is seeking a skilled Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for providing exceptional guest experiences, ensuring seamless hotel operations, and delivering outstanding customer service.Key...


  • West Haven, Connecticut, United States The LaSalle Group Full time

    Controller Job DescriptionAre you a seasoned accounting professional looking to drive financial strategy for a growing company? Our client seeks a Controller with 5+ years of experience to oversee all aspects of financial operations.Key Responsibilities:Develop and implement financial policies, procedures, and internal controls to ensure compliance with...


  • West Haven, Connecticut, United States Westside Pizza Full time

    Restaurant Shift Leader Job DescriptionWe are seeking a highly motivated and experienced Shift Leader to join our team at Westside Pizza. As a Shift Leader, you will be responsible for overseeing operations and workers during scheduled shifts, ensuring a smooth and effective workflow.Key Responsibilities:Provide direction and feedback to workers during...


  • West Haven, Connecticut, United States Global Partners Full time

    Job Description:At Global Partners, we're revolutionizing the convenience store market with our innovative brand, Alltown Fresh. We're seeking a highly skilled Food Service Supervisor to join our team and help us deliver exceptional customer experiences.As a Food Service Supervisor, you'll play a critical role in managing our food service and beverage...


  • West Haven, Connecticut, United States Global Partners Full time

    Job Summary:We are seeking a highly skilled Food Service Supervisor to join our team at Alltown Fresh. As a key member of our management team, you will be responsible for overseeing the food service and beverage operation, ensuring exceptional customer experiences, and maintaining a safe and sanitary food service environment.Key Responsibilities:Supervise...


  • New Haven, Connecticut, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Omni Hotels. As a key member of our front desk team, you will be responsible for ensuring a seamless and exceptional guest experience.Key ResponsibilitiesGuest Services: Provide top-notch customer service to guests, ensuring their needs are met and...


  • West Haven, Connecticut, United States City Line Distributors Full time

    Job SummaryCity Line Distributors is seeking a highly skilled and experienced Meat Room Manager to oversee the daily operations of our Meat Cutting Room. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of the department, while maintaining the highest standards of customer service and employee morale.Key...


  • West Haven, Connecticut, United States Horizon Ventures Full time

    About Horizon VenturesAs a leading veterinary medicine company, we have established ourselves as a global player with a strong presence in 47 countries. Our company has a rich history dating back to 1999, and we have grown to become the world's fifth largest veterinary medicine company with over 6,300 employees.Our Business AreasWe operate in two main...

  • Breakfast Attendant

    2 weeks ago


    West Haven, Connecticut, United States MCR Hotels Full time

    Job SummaryWe are seeking a skilled Breakfast Attendant to join our team at the Hampton Inn and Suites New Haven South/West Haven. As a Breakfast Attendant, you will be responsible for providing exceptional service to our guests during the complimentary breakfast.Key ResponsibilitiesPrepare and serve breakfast items to guests in a timely and efficient...

  • Restaurant Manager

    3 weeks ago


    New Haven, Connecticut, United States Study Hotels Full time

    Restaurant Supervisor Job DescriptionWe are seeking a skilled Restaurant Supervisor to join our team at Heirloom Restaurant & Lounge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our restaurant.Key Responsibilities:Ensure proper uniform and attire for...

  • Restaurant Manager

    2 weeks ago


    New Haven, Connecticut, United States Study Hotels Full time

    Restaurant Supervisor Job DescriptionWe are seeking a skilled Restaurant Supervisor to join our team at Heirloom Restaurant & Lounge. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our restaurant.Key Responsibilities:Ensure proper uniform and appearance of...

  • Operations Internship

    3 weeks ago


    West Haven, Connecticut, United States Glanbia plc Full time

    Operations Internship OpportunityGlanbia Nutritionals Inc. is seeking a highly motivated and detail-oriented Operations Intern to join our team for the summer. As an Operations Intern, you will be responsible for supporting our manufacturing plants and project teams in various areas, including throughput, yield, quality, customer requirements, cost control,...

  • Restaurant Manager

    4 weeks ago


    New Haven, Connecticut, United States Study Hotels Full time

    {"Responsibilities": "As a Restaurant Supervisor at Heirloom Restaurant & Lounge, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our dining room. Your duties will include:- Ensuring proper uniform and appearance of staff at all times- Providing assistance to all restaurant guests- Maintaining all...


  • West Haven, Connecticut, United States GreenThumb Full time

    {"title": "General Manager - Manufacturing", "description": "Job SummaryGreen Thumb is seeking a seasoned General Manager to oversee and manage all aspects of our plant operations in West Haven, Connecticut. As the General Manager, you will direct all daily processes and long-term targets for the facility, ensuring maximum safety, compliance, efficiency,...