Teller-Floating (Southside) - Customer Service Representative

1 week ago


Virginia Beach, Virginia, United States Old Point Full time
Job Title: Teller-Floating (Southside)Job Summary:

We are seeking a highly skilled and customer-focused Teller to join our team at Old Point Bank in the Southside area of Virginia. As a Teller, you will be responsible for providing excellent customer service, processing transactions, and maintaining a positive and professional atmosphere in our branches.

Key Responsibilities:
  • Process internal and external customer transactions, including deposits, withdrawals, and transfers.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate cash handling and balancing procedures, ensuring the security and integrity of our branches.
  • Assist with branch operations, including opening and closing procedures, and maintaining a clean and organized workspace.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date on bank policies and procedures.
Requirements:
  • High school graduate or equivalent required.
  • Minimum 3 months of cash handling and customer service experience, preferably in a banking or financial services environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic knowledge of MS Office and ability to learn other job-specific software applications.
  • Ability to work in a fast-paced environment, with a focus on providing excellent customer service and meeting sales goals.
Benefits:
  • Generous paid time off and 11 paid holidays.
  • Medical, dental, and vision insurance, with a health savings account and company match.
  • Flexible spending account and free short-term and long-term disability insurance.
  • Employee assistance program and free life insurance.
  • 401(k) plan with company match and company stock purchase plan.
Equal Opportunity Employer:

Old Point Bank is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about providing exceptional customer service.


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