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Customer Service Representative

2 months ago

Virginia Beach, Virginia, United States Government Employees Insurance Company Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional service to our policyholders. As a key member of our team, you will be the first point of contact for our customers, answering their questions, making policy changes, and providing recommendations.

Key Responsibilities:
  • Answer billing questions and make policy changes
  • Provide personalized service to demonstrate the value of being insured by GEICO
  • Work in a fast-paced, high-volume call center environment
  • Learn new skills and adjust to changes quickly
Requirements:
  • Experience providing outstanding customer service
  • Effective communication and listening skills
  • Ability to work in a team environment
  • High school diploma or equivalent
Benefits:

As an Associate, you will enjoy our Total Rewards Program, which includes:

  • Premier Medical, Dental, and Vision Insurance
  • Paid Vacation, Sick, and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement

Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

GEICO is an equal opportunity employer and provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment.