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Order Coordinator

2 months ago

Pompano Beach, Florida, United States EC Ruff Marine Inc Full time
{"title": "Order Taker", "description": "About the Role

EC Ruff Marine Inc is seeking a detail-oriented Order Taker to manage customer orders with precision and efficiency. As an Order Taker, you will play a crucial role in ensuring seamless order fulfillment and providing excellent customer service.

Key Responsibilities
  • Process customer orders via phone, email, or in person
  • Confirm order details for accuracy and completeness
  • Provide detailed product information and answer customer inquiries
  • Collaborate with other departments to ensure timely and accurate order fulfillment
  • Address and resolve customer complaints and issues professionally
  • Maintain accurate and organized records of orders and transactions
  • Assist in inventory management and stock replenishment as needed
Requirements
  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Previous experience in a customer service or order-taking role is preferred
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organizational skills
  • Ability to multitask and thrive in a fast-paced environment
  • Proficiency in basic computer applications (e.g., MS Office, Quick Books order management systems)
  • Positive attitude and a collaborative team player
What We Offer
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement plan options
  • Paid time off and holidays
  • Opportunities for career advancement
  • A supportive and inclusive work environment

Interested candidates are encouraged to submit their resume and a cover letter detailing their qualifications and experience to the subject line Order Taker Application – [Your Name]. Applications will be reviewed on a rolling basis until the position is filled.

", "lang_code": "en-US"}