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Order Coordinator
1 month ago
EC Ruff Marine is seeking a detail-oriented Order Taker to manage customer orders with precision and efficiency. The ideal candidate will have strong communication skills and be able to multitask in a fast-paced environment.
Key Responsibilities:- Process customer orders via phone, email, or in person
- Confirm order details for accuracy and completeness
- Provide detailed product information and answer customer inquiries
- Collaborate with other departments to ensure timely and accurate order fulfillment
- Address and resolve customer complaints and issues professionally
- Maintain accurate and organized records of orders and transactions
- Assist in inventory management and stock replenishment as needed
- High school diploma or equivalent; additional education or training in customer service is a plus
- Previous experience in a customer service or order-taking role is preferred
- Strong communication and interpersonal skills
- Excellent attention to detail and organizational skills
- Ability to multitask and thrive in a fast-paced environment
- Proficiency in basic computer applications (e.g., MS Office, Quick Books order management systems)
- Competitive salary
- Health, dental, and vision insurance
- Retirement plan options
- Paid time off and holidays
- Opportunities for career advancement