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Order Coordinator

1 month ago


Pompano Beach, Florida, United States EC Ruff Marine Full time
Job Summary

EC Ruff Marine is seeking a detail-oriented Order Taker to manage customer orders with precision and efficiency. The ideal candidate will have strong communication skills and be able to multitask in a fast-paced environment.

Key Responsibilities:
  • Process customer orders via phone, email, or in person
  • Confirm order details for accuracy and completeness
  • Provide detailed product information and answer customer inquiries
  • Collaborate with other departments to ensure timely and accurate order fulfillment
  • Address and resolve customer complaints and issues professionally
  • Maintain accurate and organized records of orders and transactions
  • Assist in inventory management and stock replenishment as needed
Requirements:
  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Previous experience in a customer service or order-taking role is preferred
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organizational skills
  • Ability to multitask and thrive in a fast-paced environment
  • Proficiency in basic computer applications (e.g., MS Office, Quick Books order management systems)
Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement plan options
  • Paid time off and holidays
  • Opportunities for career advancement