Guest Experience Specialist

19 hours ago


Ashburn, Virginia, United States Ted's Bulletin Full time

Job Summary

Ted's Bulletin is seeking a highly skilled and energetic Host Team Member to join our team at our newest location. As a Host Team Member, you will be responsible for warmly greeting guests, providing accurate wait times, and effectively managing guest flow.

Key Responsibilities

  • Provide exceptional customer service to guests, ensuring a positive and memorable experience.
  • Manage guest flow, ensuring a smooth and efficient experience for all guests.
  • Communicate effectively with guests, servers, and other team members to ensure seamless service.
  • Work collaboratively with the management team to achieve sales goals and maintain a high level of customer satisfaction.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements

  • Experience in high-volume, upscale casual dining or an equivalent service environment preferred.
  • At least 18 years of age (unless permitted by law).
  • High energy and stamina, able to work within a fast-paced, highly mobile environment.
  • Able to stand and walk for up to 10 hours per day, preferred.
  • Able to lift and carry up to 40 pounds.
  • Able to work calmly and effectively under pressure.
  • Able to work flexible shifts and schedules, inclusive of weekends and some holidays.
  • Certified in responsible alcohol service (as required by state or local law).
  • Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation.
  • Able to communicate effectively in the primary language of the work location (verbal and written).

What We Offer

  • Competitive pay and a progressive and expanding range of benefits.
  • A supportive and collaborative work environment.
  • Ongoing training and development opportunities.
  • A fun and dynamic work environment.

About Us

Ted's Bulletin is an Equal Opportunity employer. We value our team members and strive to create a positive and inclusive work environment. We are committed to providing exceptional customer service and creating a memorable experience for our guests.



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