Restaurant Team Associate: Customer Experience Specialist

7 days ago


Ashburn, Virginia, United States Southpaw Full time

Job Summary:

As a Team Member at Southpaw, you will be an integral part of our restaurant team, providing exceptional customer service and ensuring a positive dining experience for our guests. We are seeking a friendly and enthusiastic individual who is passionate about delivering outstanding service and working collaboratively with our team to achieve our goals.

Key Responsibilities:

  • Greet customers in a warm and welcoming manner, ensuring a positive first impression.
  • Take and process orders accurately and efficiently, handling payment and thanking customers for their business.
  • Prepare and store food ingredients, assemble food and beverage orders, and check for quality and accuracy.
  • Maintain a clean and safe work environment, adhering to health and safety standards.
  • Work effectively with teammates and management to achieve sales goals and provide excellent customer service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work a variety of shifts, including mornings, evenings, and weekends.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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