Healthcare Customer Service Representative
1 week ago
**Job Summary**
CornerStone Staffing is seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our healthcare services team, you will be responsible for providing exceptional customer service to patients and healthcare providers.
**Key Responsibilities:**
- Respond to patient and provider inquiries related to insurance, billing, and scheduling in a timely and accurate manner.
- Provide clear and concise information to resolve patient concerns and address their needs.
- Maintain patient confidentiality and adhere to all relevant healthcare regulations.
- Accurately document all patient interactions and maintain accurate records.
**Requirements:**
- 2 years of experience in a healthcare setting, preferably in a customer service or call center role.
- Strong verbal and written communication skills, with a professional and empathetic manner.
- Proficient in Microsoft applications and able to maintain accurate records.
- Familiarity with medical terminology and pharmacy experience is a plus.
**On-boarding Requirements:**
- High School Diploma or equivalent (GED)
- Criminal Background & Drug Screening
- 2 verifiable employment references
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