Current jobs related to Customer Service Representative - Cary, North Carolina - McKesson

  • Customer Service Representative

    4 weeks ago

    Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...

  • Customer Service Representative

    1 week ago

    Cary, North Carolina, United States Circle K Full time

    Key Responsibilities:As a Customer Service Representative at Circle K, you will provide exceptional customer service and resolve customer issues in a timely and professional manner. You will also be responsible for operating a cash register, handling customer transactions, and maintaining a clean and safe store environment.Additional Responsibilities:Perform...

  • Customer Service Representative

    4 weeks ago

    Cary, North Carolina, United States Public Storage Full time

    {"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and maintaining a clean...

  • Customer Service Representative

    7 days ago

    Cary, North Carolina, United States Zaxby's Full time

    Customer Service Representative Job SummaryZaxby's is a family-oriented restaurant that values its team members. As a Customer Service Representative, you will be the first point of contact for our guests and are directly responsible for delivering a great experience. Your responsibilities will include taking and entering orders, handling payments, keeping...

  • Customer Service Representative

    7 days ago

    Cary, North Carolina, United States Chick-fil-A Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly skilled Customer Service Representative to join our team at Chick-fil-A Stone Creek Village.This part-time position offers a flexible schedule, perfect for high...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Wine Full time

    Job Title: Customer Service RepresentativeWine.com is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via online chat, phone, and email.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Randstad North America, Inc. Full time

    Customer Support Representative OpportunityRandstad Strategic Accounts is seeking a skilled business professional to fill a Customer Support Representative role with a leading healthcare industry company. The ideal candidate will possess experience in call center and customer service, as well as familiarity with medical support, customer service, retail,...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Johnstone Supply Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Johnstone Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide consistent, professional customer...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Rose International Full time

    Job Title: Customer Service RepresentativeAt Rose International, we are seeking a highly skilled and organized Customer Service Representative to join our team. As a key member of our dispatch team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to...

  • Customer Service Representative

    4 weeks ago

    Cary, North Carolina, United States Wine Full time

    Customer Service RepresentativeWine.com is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via online chat, phone, and email.Key Responsibilities:Handle customer inquiries and resolve issues...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Dexian Full time

    Customer Service RepresentativeAt Dexian, we're seeking a motivated and customer-oriented Customer Service Representative to support clients with their life insurance needs.This role involves providing outstanding service related to life insurance policies, assisting customers with enrolling or changing their coverage, and explaining policy provisions.Key...

  • Customer Service Representative

    3 weeks ago

    Cary, North Carolina, United States Public Storage Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Welcoming and engaging with customers in a friendly and...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Wine Full time

    {"h1": "Customer Service Representative", "p": "At Wine.com, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels, including online chat, phone, and...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Axelon Full time

    Job Title: Remote Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers who have or are looking to obtain a Life insurance policy through...

  • Customer Service Representative

    1 month ago

    Cary, North Carolina, United States Stryker Full time

    About StrykerStryker is a leading medical technology company that offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. With a commitment to improving patient and healthcare outcomes, Stryker impacts over 150 million patients annually.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States SGA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at SGA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to customer requests...

  • Customer Service Representative

    1 month ago

    Cary, North Carolina, United States Bass Pro Shops Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.Key ResponsibilitiesProvide world-class customer service to ensure a...

  • Customer Service Representative

    3 weeks ago

    Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Team MemberAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Randstad Full time

    Customer Service RepresentativeRandstad Strategic Accounts is seeking a skilled business professional to fill a Customer Service Representative position with a leading healthcare company. The ideal candidate will possess strong call center and customer service experience, as well as a solid understanding of medical terminology.Responsibilities:Handle inbound...

Customer Service Representative

2 months ago

Cary, North Carolina, United States McKesson Full time

About McKesson

McKesson is a leading healthcare company that delivers insights, products, and services to make quality care more accessible and affordable. We are committed to the health, happiness, and well-being of our patients, communities, and employees.

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our Pharmacy Operations team. As a key member of our team, you will be responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries, and directing calls to appropriate personnel.

Key Responsibilities

  • Provide exceptional customer service to patients, clinicians, and clients through effective communication and problem-solving skills.
  • Handle inbound and outbound calls to schedule medication delivery and payment, ensuring accurate information is included in patient profiles and distribution can be completed in a timely manner.
  • Directly respond to customer inquiries or route calls to the appropriate staff to ensure prompt resolution and customer satisfaction.
  • Update concise progress notes to ensure other roles within the workflow can quickly assess the status of referrals.
  • Provide customer service through manipulation of management information systems to answer questions regarding refill needs, provide status of pending/shipped prescriptions, verify insurance information, and provide copies of invoices upon request.
  • Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate.
  • Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient safety.
  • Perform other duties as assigned, which may vary slightly depending on the specific team/program requirements.

Requirements

  • Typically requires 1+ years of related experience.
  • High School Diploma or GED with a minimum of an associate degree preferred.
  • Experience working with management information systems to effectively address customer needs.
  • Proficiency in Microsoft applications.
  • Excellent verbal and written communication skills.
  • Professional telephone manner.
  • Strong attention to detail.
  • Customer service experience preferred.
  • Medical office experience/knowledge of medical terminology preferred.

What We Offer

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This includes a base pay range of $24.83, as well as opportunities for annual bonuses and long-term incentives. We are committed to providing a diverse and inclusive work environment and are an equal opportunity employer.