Current jobs related to Healthcare Customer Support Representative - Cary, North Carolina - CornerStone Staffing

  • Healthcare Customer Support Representative

    7 days ago

    Cary, North Carolina, United States CornerStone Staffing Full time

    Job Title: Healthcare Customer Support RepresentativeJob Summary: We are seeking a highly skilled and compassionate Healthcare Customer Support Representative to join our team at CornerStone Staffing. As a key member of our Pharmacy Operations team, you will be responsible for handling inbound and outbound pharmacy calls, scheduling refill deliveries, and...

  • Customer Support Representative

    2 weeks ago

    Cary, North Carolina, United States McKesson Full time

    Job Title: Customer Support RepresentativeMcKesson is a leading healthcare company that delivers innovative solutions to improve patient care. We are seeking a highly skilled Customer Support Representative to join our team.About the Role:The Customer Support Representative will be responsible for providing exceptional customer service to patients,...

  • Healthcare Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States CornerStone Staffing Full time

    **Job Title:** Healthcare Customer Service Representative**Job Summary:** We are seeking a skilled Healthcare Customer Service Representative to join our team at CornerStone Staffing. As a Healthcare Customer Service Representative, you will be responsible for handling patient and provider inquiries related to insurance, billing, and scheduling.**Key...

  • Customer Support Representative

    2 weeks ago

    Cary, North Carolina, United States Randstad Full time

    Job Summary:Randstad Strategic Accounts is seeking a skilled Customer Support Representative to join their team in the healthcare industry. As a Business Professional, you will be responsible for providing exceptional customer service and support to patients and clients.Key Responsibilities:Provide accurate and timely responses to customer inquiries via...

  • Customer Support Representative

    1 week ago

    Cary, North Carolina, United States HireNetworks Full time

    Customer Support RepresentativeAt HireNetworks, we're seeking a skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service experiences to our clients. Your primary goal will be to provide accurate information, expertly guide customers to achieve their tasks...

  • Customer Support Representative

    2 weeks ago

    Cary, North Carolina, United States McKesson Full time

    About the RoleMcKesson is a leading healthcare company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. As a Customer Support Representative, you will play a critical role in ensuring that our patients receive exceptional care and service.Key...

  • Customer Service Representative

    2 months ago

    Cary, North Carolina, United States Acentra Health Full time

    About the RoleAcentra Health is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Randstad North America, Inc. Full time

    Customer Support Representative OpportunityRandstad Strategic Accounts is seeking a skilled business professional to fill a Customer Support Representative role with a leading healthcare industry company. The ideal candidate will possess experience in call center and customer service, as well as familiarity with medical support, customer service, retail,...

  • Customer Support Representative

    1 week ago

    Cary, North Carolina, United States HireNetworks Full time

    Customer Support SpecialistAt HireNetworks, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service experiences to our clients.Key Responsibilities:• Handle incoming and outgoing customer interactions efficiently and with high...

  • Customer Service Representative

    1 month ago

    Cary, North Carolina, United States Stryker Full time

    About StrykerStryker is a leading medical technology company that offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine. With a commitment to improving patient and healthcare outcomes, Stryker impacts over 150 million patients annually.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service...

  • Customer Support Representative

    2 weeks ago

    Cary, North Carolina, United States HireNetworks Full time

    Job OverviewHireNetworks is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service experiences to our clients.Key ResponsibilitiesHandle incoming and outgoing customer interactions via various communication channels, providing accurate...

  • Healthcare Call Center Representative

    2 weeks ago

    Cary, North Carolina, United States A-Line Staffing Solutions Full time

    Job Opportunity: Benefits Verification RepresentativeA-Line Staffing Solutions is seeking a skilled Benefits Verification Representative to join our team. As a key member of our healthcare team, you will be responsible for verifying insurance coverage for potential new clients and re-verifying coverage for existing patients.Key Responsibilities:Verify...

  • Customer Service Representative

    1 week ago

    Cary, North Carolina, United States Oxford University Press Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Oxford University Press. As a key member of our global support team, you will be responsible for providing exceptional customer service to our clients worldwide.About the Role:Support the sales effort by handling customer calls and recording wrap code information into the...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Randstad Full time

    Customer Service RepresentativeRandstad Strategic Accounts is seeking a skilled business professional to fill a Customer Service Representative position with a leading healthcare company. The ideal candidate will possess strong call center and customer service experience, as well as a solid understanding of medical terminology.Responsibilities:Handle inbound...

  • Customer Service Representative

    4 weeks ago

    Cary, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...

  • Healthcare Benefits Representative

    1 week ago

    Cary, North Carolina, United States CornerStone Staffing Full time

    CornerStone Staffing is seeking a skilled Healthcare Benefits Representative to fill over 20 positions in Cary, North Carolina. The ideal candidate will have experience with benefits investigation, claims processing, and copay assistance. This role is a great opportunity to join a leading specialty pharmacy that focuses on rare disease and cancer...

  • Customer Service Representative

    7 days ago

    Cary, North Carolina, United States Randstad Full time

    Customer Service Representative Job DescriptionRandstad Strategic Accounts is seeking a skilled business professional for a temporary to hire Customer Service Representative opportunity with a leading healthcare company. The ideal candidate will have experience in call center and customer service, as well as familiarity with medical terminology.Key...

  • Healthcare Call Center Representative

    2 weeks ago

    Cary, North Carolina, United States A-Line Staffing Solutions Full time

    Job SummaryA-Line Staffing Solutions is seeking a skilled Benefits Verification Representative to join our team. This role involves verifying insurance coverage for potential new clients and re-verifying coverage for existing patients to process prescription needs successfully.Key Responsibilities:Verify insurance coverage for new clients and re-verify...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Wine Full time

    {"h1": "Customer Service Representative", "p": "At Wine.com, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels, including online chat, phone, and...

  • Customer Service Representative

    2 weeks ago

    Cary, North Carolina, United States Johnstone Supply Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Johnstone Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide consistent, professional customer...

Healthcare Customer Support Representative

2 months ago

Cary, North Carolina, United States CornerStone Staffing Full time

CornerStone Staffing is seeking motivated individuals to fill 2 Healthcare Customer Support Representative positions in Cary, NC.

This opportunity offers the chance to work with one of the largest independent specialty pharmacies specializing in rare diseases and cancer medications.

About the Role

As a Healthcare Customer Support Representative, you will be the primary point of contact for inbound calls, addressing customer inquiries related to prescription status, financial information, and medication delivery scheduling.

Responsibilities
  • Provide exceptional customer service by answering phone calls promptly and efficiently.
  • Schedule medication deliveries and process payments, ensuring accurate information is recorded in customer profiles.
  • Route calls to appropriate staff members when necessary, ensuring prompt resolution of customer inquiries.
  • Maintain detailed progress notes to keep other team members informed about the status of customer requests.
  • Utilize management information systems to answer questions regarding refills, prescription status, insurance verification, and invoice requests.
  • Collaborate with clinical teams (pharmacists and nurses) to address patient questions and concerns.
  • Identify and report adverse events and product complaints to ensure patient safety.
Qualifications

We are seeking candidates who possess:

  • A High School Diploma or GED, with an Associate degree preferred.
  • Minimum 2 years of experience in a high-volume call center environment, preferably within the healthcare industry.
  • Strong verbal and written communication skills, demonstrating empathy and professionalism.
  • Proficiency in Microsoft applications and experience working with management information systems.
  • A keen attention to detail and a commitment to accuracy.
  • Medical office experience or knowledge of medical terminology is highly desirable.

Candidates must be willing to take a typing and customer service test.