Receptionist Specialist

1 week ago


Richmond, Virginia, United States Salvation Army Austin Full time
Position Overview:

The Salvation Army Austin is seeking a dedicated individual to serve as a Front Desk Associate. This role is pivotal in delivering outstanding customer service and ensuring a welcoming environment for all visitors.


Key Responsibilities:
  • Provide a friendly and professional front desk experience, representing the organization positively.
  • Manage incoming calls efficiently, directing them to the appropriate departments and responding to inquiries with accurate information.
  • Maintain security protocols by monitoring the entrance and logging visitor information appropriately.
  • Utilize the security camera system to observe and report any suspicious activities.
  • Perform clerical tasks such as filing and data entry, ensuring all documentation is organized and accessible.
  • Assist clients and guests by providing information about services and programs offered.

Qualifications:

Applicants should possess a High School Diploma or GED. An Associate degree in Business, Public Relations, or a related field is preferred. A minimum of two years of experience in a fast-paced environment handling a telephone switchboard is ideal, or an equivalent combination of training and experience.


Physical Requirements:

Candidates must be able to meet attendance expectations and communicate effectively in English. The role requires the ability to operate a telephone system, sort documents, and perform basic mathematical tasks. Work is primarily conducted in an office setting with minimal physical discomfort.


Employee Benefits:

The Salvation Army offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, retirement plans, and life insurance.


Why Join Us?

At The Salvation Army, we are committed to making a positive impact in the community. Our employees find purpose in their work, contributing to a mission that serves those in need without discrimination.



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