Property Manager

1 month ago

Washington, Washington, D.C., United States Chapman Management Group Full time
Job Overview

This is a challenging role that requires a strong leader to manage and coordinate community operations. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the property, including supervising staff, managing finances, and maintaining a high level of customer service.

Key Responsibilities
  • Supervise and train staff to ensure they are equipped to provide excellent customer service and meet the needs of residents.
  • Manage the property's finances, including budgeting, forecasting, and ensuring compliance with company policies and procedures.
  • Develop and implement marketing strategies to attract new residents and retain existing ones.
  • Ensure the property is maintained to a high standard, including overseeing maintenance and repairs, and ensuring compliance with health and safety regulations.
  • Build and maintain relationships with residents, vendors, and other stakeholders to ensure a positive and productive working environment.
  • Monitor and report on key performance indicators, including occupancy rates, revenue, and resident satisfaction.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in multi-family property management, including direct supervision of others.
  • Proven marketing and leasing experience.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to read, write, speak, and comprehend the English language.
  • Valid driver's license and ability to travel as required.
Core Values
  • Honesty and integrity.
  • Competence and professionalism.
  • Tenacity and enthusiasm.
  • Creativity and innovation.
  • Drive and motivation.

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