IT Support Specialist

5 days ago


Sacramento, California, United States K2 Staffing Full time
Job Summary

We are seeking a skilled IT Support Specialist to join our team at K2 Staffing. As a Help Desk Support Level II, you will be responsible for providing technical assistance to end-users, troubleshooting Windows 10 workstations and Windows 2016 & 2019 servers, and performing network services and equipment installation.

Key Responsibilities
  • Provide end-user assistance and support for Windows Desktop related issues
  • Assist with Windows Servers and monitor alert systems
  • Perform network services and equipment installation, including LAN/WAN installation and maintenance support
  • Support network hardware and provide door card access, wander guard, lighting, and HVAC services
Requirements
  • Three (3) years of experience in similar positions, such as IT help desk, IT desktop support, or IT service management
  • History of network and firewall administration, including Sonicwall and Meraki
  • Basic knowledge of network, server, and workstation troubleshooting
  • Excellent customer service skills and written and verbal communication skills
Employment Type

Full-time

Location

Sacramento, CA


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