Associate Registrar, Academic Records Manager

2 weeks ago


Denver, Colorado, United States Metropolitan State College of Denver Full time
Job Summary

This position exists to lead and manage the Academic Records & International Student Support (ISS) team in the Office of the Registrar. The position is responsible for developing and implementing systems to maintain student academic records to ensure processes are efficient, accurate and student-friendly and that students, staff, and faculty receive superior service.

Key Responsibilities
  • Provide leadership and management of the service operations for the Academic Records and ISS team, which includes any special registration (e.g. interinstitutional, internships, auditing courses, pass fail), Fresh Start program administration, enrollment verification, grades, major/minor changes, maintaining and releasing academic records, administrative withdrawals, institutional corrections, etc.
  • Administer storage, security, accuracy, and preservation of academic records in accordance with university policy, accreditation standards, and privacy laws.
  • Oversee relevant system solutions (e.g. eTranscripts, National Student Clearinghouse, and Banner Workflow).
  • Develop and implement projects and programs to assist in accomplishment of established goals.
  • Lead efforts of continuous process improvement and better utilization of system functionality to create greater efficiencies, more accurate throughput, and an improved student experience.
Requirements
  • Bachelor's degree.
  • Experience providing supervision and performance management over staff.
  • Experience working in an enrollment services department in Higher Education.
  • Experience working with Banner or a related student information system.
  • U.S. Citizenship or lawful permanent residence of the United States, as required by Federal law Homeland Security to serve as PDSO or DSO.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
Preferred Qualifications
  • Experience working in a Registrar's Office.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
  • Excellent oral and written skills.
  • Experience and working knowledge of FERPA.
  • Superior student and customer-focused skills.
  • Strong interpersonal skills and the ability to work effectively with others.
  • Experience developing and identifying policies and procedures towards improvement.
  • Demonstrated experience working both independently and collaboratively on a team.
  • Experience serving as a PDSO or DSO.


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