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Academic Records Manager

4 weeks ago

Denver, Colorado, United States Metropolitan State College of Denver Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead our Academic Records and International Student Support team in the Office of the Registrar. As the successful candidate, you will be responsible for developing and implementing systems to maintain student academic records, ensuring processes are efficient, accurate, and student-friendly. You will also oversee degree evaluation, FERPA compliance, and training, as well as enrollment verification, NCAA eligibility, and official transcript processing.

Key Responsibilities
  • Provide leadership and management of the Academic Records and ISS team, including supervision of staff and performance management.
  • Develop and implement policies and procedures to ensure compliance with university policy, accreditation standards, and privacy laws.
  • Oversee the maintenance and release of academic records, administrative withdrawals, institutional corrections, and other related tasks.
  • Collaborate with departments across campus and other institutions to create and maintain Memorandum of Understandings for seamless matriculation pathways.
  • Represent the organization at various community and/or campus meetings, committees, and task forces.
  • Develop and implement projects and programs to assist in the accomplishment of established goals.
Requirements
  • Bachelor's degree.
  • Experience providing supervision and performance management over staff.
  • Experience working in an enrollment services department in Higher Education.
  • Experience working with Banner or a related student information system.
  • U.S. Citizenship or lawful permanent residence of the United States, as required by Federal law Homeland Security to serve as PDSO or DSO.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
Preferred Qualifications
  • Experience working in a Registrar's Office.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
  • Excellent oral and written skills.
  • Experience and working knowledge of FERPA.
  • Superior student and customer-focused skills.
  • Strong interpersonal skills and the ability to work effectively with others.
  • Experience developing and identifying policies and procedures towards improvement.
  • Demonstrated experience working both independently and collaboratively on a team.
  • Experience serving as a PDSO or DSO.