Academic Advisor

1 month ago

Denver, Colorado, United States Community College of Denver Full time
Job Summary

The Academic Advisor reports directly to the Senior Academic Advisor and then to the Director of Advising, Retention, and Persistence as a second-level supervisor. The Academic Advising Center assists in the persistence, retention, and graduation of new and returning students.

Key Responsibilities
  • Assist and advise students towards the persistence and completion of their academic and career goals.
  • Provide context related to CCD's pathways/cluster offerings, work with students to determine appropriate placement based on assessment requirements, discuss academic planning based on academic/career goals, provide direction related to registration, and direct students to internal/external resources to assist with barriers to their educational goals.
  • Exhibit consistent knowledge and expertise related to all enrollment and financial aid policies and procedures, as well as knowledge related to determined academic program specialties and CCD programs in general.
  • Maintain accurate records of all advising contacts using designated software or systems such as Banner, STEAR, etc.
  • Ensure that advisee caseloads adhere to advising model process and that students are persisting. Manage advisee loads according to the annual maintenance and flow priorities as to communication, focus, workload, and documentation.
Requirements
  • Bachelor's Degree in Education, Psychology, Counseling, Sociology, or a related field.
  • Two (2) years of experience in academic advising or counseling in higher education or high school, or related work with at-risk students/clients.
  • Knowledge of academic advising and career development practices and principles.
  • Knowledge of working with underrepresented student populations including students of color, first-generation, and low-income students.
  • Ability to demonstrate excellent interpersonal skills in order to provide high-quality customer service to students.
  • Knowledge and ability to promote student learning and development.
  • Facilitation of effective advising/group advising programs.
  • Ability to work a flexible schedule including days, evenings, and some weekend assignments.
  • Adept with use of MS Office Suite and other related/similar software.
  • Demonstrated ability to work as a member of a team.
Preferred Qualifications
  • Master's Degree in Education, Psychology, Counseling, Sociology, or a related field.
  • Three (3) years of experience in academic advising or counseling in higher education or high school, or related work including student contact in a high-risk environment.
  • Bilingual.
  • Experience with a student information system, such as Banner.
  • Knowledge of programs of study, including general education requirements and prerequisites for academic pathways.
  • Knowledge of Career Clusters, meta-majors, and guided pathways.
  • Knowledge of workforce education trends, occupations, and career options.
  • Ability to identify relevant community resources and external support services and connect students as appropriate.
  • Ability to effectively present information one-on-one and in small groups, as well as, ability to write reports, business correspondence, and communication tools.
About Us

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD, our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.

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