Academic Records Manager

3 weeks ago


Denver, Colorado, United States Metropolitan State College of Denver Full time
Job Summary

We are seeking a highly skilled and experienced Academic Records Manager to lead and manage the Academic Records & International Student Support (ISS) team in the Office of the Registrar. The successful candidate will be responsible for developing and implementing systems to maintain student academic records, ensuring processes are efficient, accurate, and student-friendly.

Key Responsibilities
  • Provide leadership and management of the service operations for the Academic Records and ISS team, including special registration, Fresh Start program administration, enrollment verification, grades, major/minor changes, and maintaining and releasing academic records.
  • Administer storage, security, accuracy, and preservation of academic records in accordance with university policy, accreditation standards, and privacy laws.
  • Oversee relevant system solutions, such as eTranscripts, National Student Clearinghouse, and Banner Workflow.
  • Develop and implement projects and programs to assist in accomplishing established goals.
  • Collaborate with departments across campus and other institutions to create and maintain Memorandum of Understandings to create seamless matriculation pathways.
  • Work with Enrollment Management Team, Student Affairs, and Academic Affairs to propose, analyze, and update policies related to academic records.
Requirements
  • Bachelor's degree.
  • Experience providing supervision and performance management over staff.
  • Experience working in an enrollment services department in Higher Education.
  • Experience working with Banner or a related student information system.
  • U.S. Citizenship or lawful permanent residence of the United States, as required by Federal law Homeland Security to serve as PDSO or DSO.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
Preferred Qualifications
  • Experience working in a Registrar's Office.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
  • Excellent oral and written skills.
  • Experience and working knowledge of FERPA.
  • Superior student and customer-focused skills.
  • Strong interpersonal skills and the ability to work effectively with others.
  • Experience developing and identifying policies and procedures towards improvement.
  • Demonstrated experience working both independently and collaboratively on a team.
  • Experience serving as a PDSO or DSO.


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