Customer Service Liaison

5 days ago


Wilmington, Delaware, United States Darren Moore - State Farm Agent Full time
Job Overview

As a Client Relations Specialist with Darren Moore - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people-oriented individual with excellent communication skills and a passion for helping others, this may be the perfect opportunity for you.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain relationships with customers, providing exceptional service and support to meet their needs.
  • Insurance Needs Assessment: Use a customer-focused approach to identify and understand customer insurance needs, providing personalized solutions and recommendations.
  • Lead Generation and Appointment Scheduling: Develop and implement strategies to generate new leads and schedule appointments with customers, resulting in increased sales and revenue growth.
Benefits
  • Competitive Salary and Commission Structure: Earn a competitive salary plus commission on sales, providing opportunities for financial growth and advancement.
  • Health and Wellness Benefits: Enjoy comprehensive health, dental, and vision benefits, as well as access to wellness programs and resources.
  • Flexible Work Arrangements: Work in a dynamic and supportive environment with flexible hours and opportunities for remote work.
  • Professional Development Opportunities: Receive training and development opportunities to enhance your skills and advance your career within the agency.
Requirements
  • Excellent Communication and Interpersonal Skills: Possess strong written, verbal, and listening skills, with the ability to build rapport with customers and colleagues.
  • Customer-Focused Approach: Demonstrate a passion for delivering exceptional customer service and a commitment to meeting customer needs.
  • Marketing and Sales Skills: Possess a basic understanding of marketing principles and sales techniques, with the ability to develop and implement effective sales strategies.
  • Technical Skills: Proficient in using computer software and systems, with the ability to learn new technologies and applications.
  • Team Player: Demonstrate a willingness to work collaboratively with colleagues to achieve team goals and objectives.


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