Patient Access Representative II

5 days ago


San Antonio, Texas, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and scheduling processes, while providing exceptional customer service and financial clearance support.

Key Responsibilities:
  • Scheduling and Registration: Coordinate patient scheduling, registration, and pre-admission processes to ensure timely and accurate data entry.
  • Customer Service: Provide world-class customer service to patients, families, and healthcare providers, addressing their needs and concerns in a professional and empathetic manner.
  • Financial Clearance: Verify patient insurance, benefits, and coverage, and obtain necessary authorizations for hospital services, ensuring compliance with regulatory requirements.
  • Medical Records and Insurance Coordination: Maintain accurate and up-to-date patient records, and coordinate with insurance providers to ensure seamless claims processing.
Requirements:
  • Education: High School Diploma or equivalent required; some college coursework preferred.
  • Experience: 0-1 year in a customer service role, with 0-1 year of administrative experience in a medical facility, health insurance, or related area preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and maintain confidentiality and discretion.
  • Knowledge: Familiarity with medical terminology, insurance policies, and regulatory requirements, with the ability to learn and adapt to new systems and processes.
Work Environment:

Our patient access team works in a dynamic and supportive environment, with opportunities for growth and development. As a Patient Access Representative II, you will be part of a collaborative team that values teamwork, respect, and open communication.



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