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Patient Access Coordinator
2 months ago
Job Summary:
As a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and welcoming experience for patients and their families. Your primary responsibility will be to facilitate access to our facilities and services, while maintaining accurate and up-to-date patient information. This includes verifying demographic and financial data, as well as ensuring compliance with regulatory requirements.
Key Responsibilities:
- Verify patient demographic and financial information to ensure accuracy and completeness.
- Process patient registration and scheduling, including insurance verification and authorization for services.
- Manage patient accounts, including prior balances and collections.
- Communicate effectively with patients, families, physicians, nurses, and other healthcare professionals to ensure a positive experience.
- Collaborate with the healthcare team to ensure timely and efficient access to services.
- Maintain confidentiality and handle sensitive patient information with discretion.
Requirements:
- High school diploma or equivalent required.
- One year of experience in patient access, hospital registration, medical office, billing/collection functions, or a comparable customer service role preferred.
Work Environment:
Christus Health is a leading healthcare provider with a commitment to delivering high-quality, patient-centered care. As a Patient Access Representative, you will be part of a dynamic team that values teamwork, professionalism, and a patient-first approach.
