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Patient Access Representative III

2 months ago


San Antonio, Texas, United States Conifer Health Solutions Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative III to join our team at Conifer Health Solutions. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and collaborating with department leaders to drive process excellence.

Key Responsibilities
  • Registration and Scheduling: Perform patient registration, pre-admission, and admission functions, ensuring accurate and timely completion of registration processes.
  • Customer Service: Provide world-class customer service to patients, families, and healthcare providers, adhering to Conifer's Standards of Care.
  • Financial Clearance: Verify insurance, benefits, and coverage, and obtain necessary authorizations for hospital services.
  • Analysis and Reporting: Perform thorough analysis of admission, discharge, and transfer (ADT) data, revenue cycle reports, and other key performance indicators to inform process improvements.
Requirements
  • Education: High school diploma or equivalent required; some college coursework preferred.
  • Experience: 2-4 years of experience in a medical facility, health insurance, or related area; 2+ years of experience in patient access preferred.
  • Skills: Strong analytical and problem-solving skills, excellent communication and customer service skills, and proficiency in software and systems.
Work Environment

This role requires the ability to work in a fast-paced environment, with frequent prolonged standing, sitting, and walking. The successful candidate will be able to sit at a computer terminal for extended periods and occasionally lift/carry items weighing up to 25 pounds.

What We Offer

Conifer Health Solutions offers a competitive benefits package, opportunities for professional growth and development, and a collaborative work environment. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient service, we encourage you to apply for this exciting opportunity.