Call Center Support Professional
2 weeks ago
We're seeking a highly skilled and motivated Customer Service Representative (CSR) to join our team at Percepta's Houston, TX location. As a CSR, you will play a critical role in delivering exceptional customer experiences to our clients' customers, resulting in increased satisfaction and loyalty.
Responsibilities
- Interact with customers via phone, email, or chat to resolve their inquiries and concerns
- Meet expected customer service levels and achieve Customer Experience (CX) objectives relative to your after-call customer survey scores
- Take calls related to concerns that require ongoing case management, exhibiting empathy and transferring the call to a Customer Experience Specialist (CXS) when necessary
What You'll Bring
- A high school diploma or GED
- One (1) year customer service experience
- Experience in Customer Service, Hospitality, and Sales
- Knowledge of the automotive, OEM, Dealer industries
- Strong verbal and written communication skills
- Detailed active listening and comprehension skills
- Strong customer service, interpersonal and relationship building skills
- Ability to work through multiple computer screens
-
Home-Based Customer Support Specialist
1 week ago
Houston, Texas, United States Frontline Call Center Full timeAbout Us">Frontline Call Center is dedicated to providing top-notch customer service solutions through our home-based call center model. We strive to build strong relationships with our clients and employees alike, fostering a culture of excellence and teamwork.
-
Call Center Support Specialist
3 weeks ago
Houston, Texas, United States Signeekwave Architecture Studio Full timeWelcome to Signeekwave Architecture Studio, where vision meets reality! We're an innovative and forward-thinking architecture firm dedicated to creating exceptional spaces that blend functionality, aesthetics, and sustainability.This full-time position offers a competitive salary range of $17.00 - $25.00 per hour. As a Call Center Representative, you'll be...
-
Multilingual Call Center Representative
4 weeks ago
Houston, Texas, United States America Family Law Center Full timeJob OverviewWe are seeking a professional Multilingual Call Center Representative to join our team at America Family Law Center in Houston.This role involves answering incoming calls to set sales appointments and referrals to other services. As a key member of our team, you will work with a fun group of professionals in a highly computerized office...
-
Call Center Representative
7 days ago
Houston, Texas, United States Texas Pride Disposal Solutions LLC Full timeJob Title: Call Center RepresentativeAbout Us: At Texas Pride Disposal Solutions LLC, we're committed to providing exceptional customer service and support to our clients. We're seeking a highly skilled Call Center Representative to join our team and help us deliver world-class service to our customers.Job Description: As a Call Center Representative, you'll...
-
Bilingual Call Center Specialist
3 days ago
Houston, Texas, United States America Family Law Center Full timeAbout the RoleWe are looking for a Bilingual Call Center Specialist to work in our Houston Office. This position involves answering incoming calls, setting sales appointments, and referring clients to other services.You will be part of a fun and dynamic team working in a highly computerized office setting. The ideal candidate will be bilingual in...
-
Call Center Associate
1 week ago
Houston, Texas, United States LAZ parking Full timeWork EnvironmentLAZ Parking is committed to providing a positive and supportive work environment. Our team members are encouraged to grow and develop their skills, and we offer opportunities for advancement within the company.ResponsibilitiesThe Call Center Specialist will be responsible for:Answering incoming calls in a timely and professional mannerBeing...
-
Call Center Liaison
51 minutes ago
Houston, Texas, United States Clayton Services Full timeJob Summary: We are seeking a Call Center Liaison to join our team at Clayton Services. The ideal candidate will have 1-2 years of experience in a customer support or call center role and be bilingual in English and Spanish.Key Responsibilities:Manage large volumes of inbound and outbound callsFollow established scripts when handling various topicsIdentify...
-
Call Center Operations Manager
2 days ago
Houston, Texas, United States Decision Information Resources Inc Full timeJob SummaryWe are seeking an experienced Call Center Operations Manager to support the day-to-day operations of our center. This role will involve hiring and managing staff, as well as contributing to the development of call center objectives and standardized processes.Key Responsibilities:Support the Call Center Manager in hiring, training, and managing...
-
Outbound Call Center Representative
3 days ago
Houston, Texas, United States Brave Thinking Institute Full timeJob DescriptionWe are seeking an experienced Outbound Call Center Representative to join our team. In this role, you will be responsible for making outbound calls to pre-qualified leads and setting appointments for our Senior Program Experts.ResponsibilitiesCalling on pre-qualified inbound leadsPersonalizing each interaction to build rapport and trustMeeting...
-
Call Center Operations Manager
60 minutes ago
Houston, Texas, United States Decision Information Resources Inc Full timeAbout the RoleDecision Information Resources Inc is currently seeking a skilled Call Center Operations Manager to join our team. This exciting opportunity offers the chance to work with a dynamic organization and contribute to the success of our Call Center operations.The successful candidate will provide strategic guidance and support to the Call Center...
-
Call Center Liaison
3 days ago
Houston, Texas, United States Clayton Services Full timeAbout the RoleBilingual Call Center Representative Job DescriptionThe successful candidate will have experience working in a call center environment and possess strong customer service skills. You will be required to work Monday-Sunday, 9:00 AM - 8:00 PM, and must be able to meet or exceed sales quotas.
-
Inbound Call Center Specialist
1 week ago
Houston, Texas, United States The Reserves Network Inc Full timeAre you looking for a career opportunity that offers stability and growth? Do you enjoy working in a fast-paced call center environment? If so, we encourage you to apply for this exciting opportunity as a Collections Agent with The Reserves Network Inc.In this role, you will be responsible for handling inbound calls, responding to customer inquiries, and...
-
Call Center Operations Director
3 weeks ago
Houston, Texas, United States Eco-Life Employment Group Full timeEco-Life Employment Group is seeking a highly experienced Call Center Operations Director to oversee the daily operations and activities of its EZ TAG Services call centers.The estimated annual salary for this role is approximately $85,000-$110,000, depending on experience and qualifications.Job Description:About Eco-Life Employment GroupWe are a leading...
-
Outbound Call Center Representative
1 week ago
Houston, Texas, United States Chastang Enterprises Full timeJob DescriptionAs an Outbound Call Center Representative, you will play a vital role in connecting customers with their dream vehicles. Your responsibilities will include conducting outbound calls daily, utilizing scripted dialogue to establish rapport and schedule sales appointments, and managing call data using CRM software. You will also track daily...
-
Home-Based Support Agent
1 week ago
Houston, Texas, United States Frontline Call Center Full timeFresh from your training, you'll start working directly with customers, making sure their concerns are heard and resolved professionally. In your role as a Remote Customer Experience Specialist, you'll take part in shaping the way we interact with our customers and handle problems effectively. It's an exciting challenge that requires dedication and...
-
Call Center Management Specialist
1 week ago
Houston, Texas, United States Harris County (TX) Full timeJob SummaryThe Public Service Leadership Manager will be responsible for supervising a team of customer service representatives, developing and implementing strategies to improve service quality and productivity, and managing call volume forecasting and scheduling to optimize workforce management. The ideal candidate will have a minimum of 3-5 years of...
-
Call Center Agent
34 minutes ago
Houston, Texas, United States Hotel Granduca Full timeThe PBX Operator at Hotel Granduca Houston plays a critical role in ensuring the smooth operation of our hotel's communication systems. As a key member of our team, you will be responsible for handling all incoming and outgoing calls, managing reservations, and overseeing in-room dining orders. Your expertise will enable you to effectively communicate with...
-
Healthcare Call Center Team Lead
1 week ago
Houston, Texas, United States Texas Children's Hospital Full timeJob DescriptionWe are seeking a Senior Call Center Representative to serve as a member and provider advocate, ensuring seamless interactions with our organization's processes, policies, and procedures. This role requires a fast-paced professional who can efficiently manage multiple responsibilities.
-
Houston, Texas, United States UHS Full timeJob SummaryWe are seeking a skilled Call Center Specialist (PRN) to join our team of compassionate professionals. The ideal candidate will have 1-3 years of experience in a related field and possess strong communication and problem-solving skills.As a Call Center Specialist, you will be responsible for triaging calls and facilities referrals, verifying...
-
Customer Service Representative
3 weeks ago
Houston, Texas, United States LPC Personnel, Inc Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at LPC Personnel, Inc. as a Call Center Agent. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing top-notch customer service.Responsibilities:Handle customer inquiries and complaints professionally and efficientlyProvide...