Restaurant Operations Manager

3 days ago


Pittsburgh, Pennsylvania, United States Shake Shack Full time

About the Role

We're seeking a skilled Restaurant Manager to lead our team and drive exceptional customer experiences at Shake Shack. As a Restaurant Manager, you'll be responsible for overseeing daily operations, training team members, and promoting our brand in the local community.

Key Responsibilities

  • Manage restaurant operations to ensure superior service and guest satisfaction
  • Train and develop team members to provide highest level of hospitality
  • Motivate and lead team members to achieve excellence
  • Develop and implement plans to promote the brand in the local community
  • Ensure compliance with sanitation and safety regulations

Requirements

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Leadership skills with a focus on coaching and achieving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

What We Offer

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance
  • Employer Paid Life and Disability Insurance
  • 401k Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts
  • Development and Growth Opportunities

About Us

Shake Shack is an Equal Opportunity Employer. We're committed to creating a positive work environment that's deeply committed to the philosophy that we 'Stand for Something Good.'



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