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Restaurant Senior Manager

2 months ago

Pittsburgh, Pennsylvania, United States HHB Restaurant Recruiting Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Senior Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, developing and implementing strategies to increase sales and customer satisfaction, and building a strong and cohesive team.

Key Responsibilities
  • Leadership and Team Management
    • Oversee the daily operations of the restaurant, ensuring seamless execution of tasks and activities.
    • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
    • Build and maintain a high-performing team, providing coaching, training, and development opportunities.
  • Customer Experience
    • Ensure exceptional customer service, responding promptly to customer complaints and concerns.
    • Develop and implement initiatives to increase customer loyalty and retention.
  • Business Development
    • Identify opportunities to increase sales and revenue, developing and implementing strategies to achieve business goals.
    • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
  • Operational Excellence
    • Ensure compliance with company policies, procedures, and regulatory requirements.
    • Develop and implement processes to improve operational efficiency, reducing costs and improving productivity.
    Requirements
    • Minimum 2 years of experience in restaurant management, with a proven track record of success.
    • Strong leadership and team management skills, with the ability to motivate and inspire team members.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, employees, and stakeholders.
    • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
    • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business results.
    What We Offer
    • A competitive salary and benefits package.
    • Opportunities for career growth and professional development.
    • A dynamic and supportive work environment.
    • A chance to work with a talented and experienced team.