Conference Operations Specialist

6 days ago


Salt Lake, Utah, United States Insight Global Full time

Job Summary

Insight Global is seeking a highly motivated and detail-oriented Conference Operator to support a financial client in a dynamic and fast-paced environment. As a Conference Operator, you will play a critical role in providing exceptional telephone support to internal and external clients, as well as managing operator-assisted conference calls for senior firm members.

About Us

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Our company values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and respected.

Responsibilities

  • Provide exceptional telephone support to internal and external clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage operator-assisted conference calls for senior firm members, ensuring seamless communication and coordination.
  • Develop and maintain strong relationships with clients and colleagues, fostering a culture of collaboration and teamwork.
  • Stay up-to-date with industry trends and best practices, continuously improving skills and knowledge to meet the evolving needs of our clients.

Requirements

  • 2 years of experience as a Conference Operator or in a related field.
  • Minimum 40wpm typing speed.
  • Strong oral and written communication skills, with the ability to effectively communicate with clients and colleagues.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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