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Administrative Operations Specialist

2 months ago

Salt Lake, Utah, United States Insight Global Full time

Position Overview

The Operations Assistant plays a crucial role in ensuring a seamless workflow within the organization. This position involves various responsibilities that support operational excellence and enhance overall productivity.

Key Responsibilities

  • Coordination: Foster a collaborative environment that promotes open communication and teamwork. Organize and maintain project or event planning meetings, providing necessary support for successful outcomes. Work closely with the operations team to optimize processes and enhance efficiency.
  • Copy and Print Management: Effectively utilize internal resources and external vendors to achieve desired results. Manage the creation and entry of Digital Service Job Tickets, ensuring accurate billing for completed tasks. Execute complex print operations and manage production printers, scanners, and copiers. Familiarity with various print applications and image formats is essential.
  • Mailroom Operations: Oversee the tracking of courier and accountable items, ensuring proper research and routing of mail. Manage the receipt, logging, delivery, and tracking of messenger items, while coordinating customized packaging and special requests.
  • Facilities Support: Contribute to the delivery of quality service by performing general repairs and maintenance within the office. Assist with office relocations and furniture arrangements, including conference room setups and new hire preparations.
  • Emergency Preparedness: Support safety programs coordinated by the Physical Security team, including training and emergency drills. Collaborate with building management to ensure compliance with safety protocols.
  • Property Management Liaison: Work with Operations teams on building-related requests, acting as the primary contact between these teams and property management.
  • Customer Service Excellence: Maintain the highest standards of customer care by monitoring departmental communications and coordinating necessary resources to meet client needs.

Qualifications

  • Minimum of 2 years of experience in an Operations or Facilities role, with mailroom experience preferred.
  • Proficient in Microsoft Windows and Office Suite, including PowerPoint, Excel, Word, and SharePoint.
  • Strong customer service skills with a background in procedural development.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly.
  • Bachelor's Degree preferred.

At Insight Global, we are dedicated to fostering diverse and inclusive workplaces where every individual can thrive. We are an equal opportunity employer, and we value all qualified candidates regardless of their background.