House Attendant

2 days ago


Sterling Heights, Michigan, United States Hyatt House DullesSterling Full time
Job Summary

La Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos, los elevadores y las áreas asignadas. También es responsable de entregar artículos como maletas, planchas, café, etc. a las habitaciones según lo dictado por el vertical del hotel. Además, puede incluir eventos de conserjería todas las noches, limpieza y configuración de las funciones de la sala de reuniones, entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).

Responsibilities
  • Limpiar y mantener la apariencia de las áreas públicas del hotel
  • Completar la lista de control para asegurarse de que todos los proyectos estén completados según lo asignado
  • Remover todos los objetos (por ejemplo, bandejas de room service, basura, etc.) de los pasillos para huéspedes y llevarlos a la zona de servicio o la Oficina de Housekeeping según sea apropiado
  • Practicar hbitos de trabajo seguros para asegurar la seguridad de los huéspedes, los compañeros de trabajo y de sí mismo
  • Tratar los pedidos para ayuda con maletas o el registrado/desocupado de los cuartos de manera simptica, eficiente y cortés
  • Bregar con artículos Perdidos y Hallados de acuerdo con las normas del hotel
  • Al fin del turno, entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping
  • Llevar a cabo otra tarea según sea asignada por el supervisor o gerente
Requisitos
  • Diploma de Escuela Superior o su equivalente y/o experiencia en un hotel o campo relacionado
  • Licencia de conductor válida para el estado aplicable (específico a la propiedad)
  • Capacidad para expresar claramente información e ideas
  • Capacidad para evaluar y seleccionar entre varias opciones alternativas rápidamente y con precisión
  • Capacidad para trabajar bien bajo presión
  • Capacidad para mantener la calma y la objetividad bajo presión
Beneficios
  • Plan de beneficios competitivo que incluye seguro médico, dental y de visión, incapacidad temporal y permanente, seguro de vida y AD&D, tiempo libre pagado, programa de asistencia para empleados y plan de ahorro para la jubilación


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