Customer Experience Coordinator

2 weeks ago

Pompton Plains, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for all customers.

Key Responsibilities
  • Develop and maintain a positive and welcoming store environment that encourages customer loyalty and retention.
  • Lead and motivate a team of Associates to provide exceptional customer service and promote loyalty programs.
  • Train and coach Associates on personalizing the customer experience and promoting credit and loyalty programs.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan; prioritize as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
Requirements
  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.
Benefits

We offer a comprehensive benefits package, including:

  • Associate discount.
  • EAP.
  • Smoking cessation.
  • Bereavement.
  • 401(k) Associate contributions.
  • Child care & cell phone discounts.
  • Pet & legal insurance.
  • Credit union.
  • Referral bonuses.

Those who meet service or hours requirements are also eligible for:

  • 401(k) match.
  • Medical/dental/vision.
  • HSA.
  • Health care FSA.
  • Life insurance.
  • Short/long term disability.
  • Paid parental leave.
  • Paid holidays/vacation/sick.
  • Auto/home insurance discounts.
  • Scholarship program.
  • Adoption assistance.

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.13 to $16.63 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx, we value diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  • Customer Experience Coordinator

    4 weeks ago

    Pompton Plains, United States TJ Maxx Full time

    Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models...

  • Retail Customer Experience Coordinator

    4 days ago

    Pompton Plains, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our front-end team, you will be responsible for delivering exceptional customer service, leading by example, and promoting a positive and inclusive store environment.Key ResponsibilitiesProvide exceptional...

  • Retail Customer Experience Coordinator

    1 week ago

    Pompton Plains, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Healthcare Access Coordinator

    4 weeks ago

    Pompton Plains, United States Atlantic Health System Full time

    Join Atlantic Health System as a per diem Healthcare Access Coordinator in the Patient Access Department. This role involves working flexible shifts, including weekends as necessary.Position Overview:The Healthcare Access Coordinator (HAC) is essential in enhancing the patient and family journey, acting as the first point of interaction within our healthcare...

  • Patient Experience Liaison

    3 days ago

    Pompton Plains, United States Atlantic Health System Full time

    Job Title: Patient Experience LiaisonAtlantic Health System is seeking a Part-Time Patient Experience Liaison for the Greeters & Screeners Department at Chilton Medical Center. The successful candidate will be responsible for addressing and greeting patients and visitors upon arrival, offering direction and assistance as required.Key Responsibilities:Provide...

  • Patient Experience Liaison

    3 weeks ago

    Pompton Plains, United States Atlantic Health System Full time

    Atlantic Health System is seeking a Part-Time Patient Experience Liaison for the Greeters & Screeners Department at Chilton Medical Center. Required hours are 3:00PM - 11:00PM including every other weekend (as required by department). Essential Functions/Responsibilities: + Addresses and greets patients and visitors upon arrival and offers direction and...

  • Patient Experience Liaison

    1 week ago

    Pompton Plains, United States Atlantic Health System Full time

    Job Description Atlantic Health System is seeking a Part-Time Patient Experience Liaison for the Greeters & Screeners Department at Chilton Medical Center. Required hours are 3:00PM - 11:00PM including every other weekend (as required by department). Essential Functions/Responsibilities: Addresses and greets patients and visitors upon arrival and offers...

  • Customer Experience Representative

    2 weeks ago

    Plains, Pennsylvania, United States WEIS LLC Full time

    {"Job Title": "Customer Experience Associate", "Job Description": "Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized...

  • Customer Experience Associate

    3 weeks ago

    Plains, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at WEIS LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...

  • Customer Experience Representative

    1 week ago

    Plains, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer...

  • Administrative Coordinator

    3 months ago

    Pompton Plains, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Administrative Coordinator

    4 weeks ago

    Pompton Plains, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Customer Service and Logistics Supervisor

    4 weeks ago

    Pompton Plains, United States Precision Garage Door Co Full time

    Position OverviewThe Customer Support and Operations Manager will oversee the daily functions of the customer service and logistics division. This role is essential in ensuring that customer satisfaction is prioritized and maintained.Key ResponsibilitiesOperational Leadership: Direct and manage the daily activities of the customer service and dispatch...

  • Customer Service and Logistics Supervisor

    4 weeks ago

    Pompton Plains, United States Precision Garage Door Co Full time

    Position OverviewThe Customer Engagement and Operations Manager will oversee the daily functions of the customer service and logistics division. This role is essential in ensuring that customer satisfaction is prioritized and maintained.Key ResponsibilitiesManage and direct the daily activities of the customer service and logistics team.Quickly address and...

  • Fitness Program Coordinator

    4 weeks ago

    Pompton Plains, New Jersey, United States Cedar Crest Village by Erickson Senior Living Full time

    Job SummaryCedar Crest Village by Erickson Senior Living is seeking a highly motivated and experienced Fitness Specialist to join our team. As a Fitness Specialist, you will be responsible for assessing, monitoring, and developing individual fitness programs for residents.Key ResponsibilitiesInstructing fitness classes for senior populations with varying...

  • Full-time Customer Service Representative

    2 months ago

    Pompton Plains, United States Precision Garage Door Co Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced and dynamic environment? We are looking for a talented Customer Service Representative to join our team. This is an incredible opportunity to be the v Customer Service Representative, Customer Service, Representative, Customer Experience, Garage Door, Retail

  • Customer Experience Advocate

    3 weeks ago

    White Plains, New York, United States Atlas Advanage Full time

    Job OverviewAt Atlas Advanage, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Support: Provide timely and effective support to new and...

  • Customer Experience Ambassador

    3 weeks ago

    White Plains, New York, United States Bloomingdale's Full time

    About the RoleBloomingdale's is seeking a highly skilled and customer-focused individual to join our team as a Guest Experience Leader. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer...

  • Fitness Experience Coordinator

    3 weeks ago

    West Plains, Missouri, United States Retro Fitness of Howell Full time

    About the RoleRetro Fitness of Howell is seeking a highly motivated and customer-focused Member Experience Associate to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional member experiences, ensuring a safe and clean environment, and driving membership sales and retention.Key ResponsibilitiesGreeting and...

  • Fitness Program Coordinator

    3 weeks ago

    Pompton Plains, United States Cedar Crest Village by Erickson Senior Living Full time

    About Cedar Crest Village by Erickson Senior LivingCedar Crest Village by Erickson Senior Living is a leading provider of senior living and health care services. Our mission is to provide a supportive and engaging environment that promotes the physical, emotional, and social well-being of our residents.Job SummaryWe are seeking a highly motivated and...