Service Support Representative
1 week ago
Lawn Doctor is seeking a dedicated and trustworthy individual to deliver outstanding customer support to our lawn care clientele. The Customer Service Representative will handle incoming calls, engage with customers and prospects, resolve customer inquiries, maintain customer records, provide pricing information, and promote Lawn Doctor services via phone. Additionally, this role involves processing documentation and making follow-up calls to ensure customer satisfaction.
We are in search of a proactive, self-motivated individual who is results-driven and industrious.
The ideal candidate will possess a strong work ethic, a friendly demeanor, and exceptional communication abilities, along with proficient computer skills, including Microsoft Word and Excel. Training will be provided on our specific software. Previous experience in the lawn care sector is advantageous but not mandatory.
Key Responsibilities:
- Respond to incoming calls from customers and potential clients
- Initiate outbound calls to follow up on estimates and ensure customer satisfaction
- Promote and sell services over the phone
- Maintain accurate customer data records
- Handle paperwork from sales and service team members
If you thrive in a multitasking environment and wish to be part of a vibrant, fast-paced team, we would love to hear from you. We offer a competitive salary, commission opportunities, and benefits.
Flexible remote work options are available.
Compensation: $20.00 per hour
Join Our Franchise Family
At Lawn Doctor, we embrace a straightforward philosophy in our work—be safe, enjoy what you do, and contribute positively to the community, one lawn at a time. This approach has naturally led us to achieve the highest customer satisfaction and retention rates in the industry.
With Lawn Doctor locations nationwide, we provide exceptional employment opportunities. Whether you are an experienced technician or just embarking on your career journey, all you need is a passion for success and a strong work ethic to be considered for a position with your local Lawn Doctor franchise. Every employee plays a vital role in delivering the excellent results our customers expect while enhancing the local community.
As each franchise is independently owned, you will work with local individuals and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, prefer a self-directed role with minimal supervision, and want to contribute to a greener planet, we would be delighted to discuss opportunities with you.
We appreciate your interest and look forward to welcoming you to a local franchise team soon.
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