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Customer Service Representative

2 months ago

Easton, Pennsylvania, United States Rockys Ace Hardware Full time

Job Summary:

We are seeking a highly motivated and customer-focused Cashier/Sales Associate to join our team at Rockys Ace Hardware. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and cash wrap area.
  • Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
  • Participate in visual merchandising and store displays to drive sales and promote products.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Perform other duties as assigned by management to support the success of the store.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.

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