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Customer Service Representative

2 months ago

Easton, Pennsylvania, United States Crayola Full time

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional guest service, answering phone calls, and responding to emails in a professional and timely manner.

Key Responsibilities:

  • Provide exceptional guest service, ensuring a positive experience for all visitors
  • Answer and respond to phone calls and emails in a professional and timely manner
  • Support the management team with group sales, signage, and other tasks as needed
  • Follow established policies and procedures to address guest service, safety issues, and first aid
  • Perform other related duties as assigned

Requirements:

  • High School Diploma or equivalent preferred
  • Customer service experience and basic computer skills required
  • Excellent interpersonal and communication skills
  • Ability to work with and understand cash registers and cash handling procedures
  • Physical ability to lift and move objects weighing up to 40 pounds

About Crayola: Crayola is a leading manufacturer of art supplies and creative products. We are committed to providing a positive and inclusive work environment, and we offer a range of benefits and perks to our employees, including competitive salary, comprehensive healthcare benefits, and opportunities for advancement.