Risk Management Consultant

2 weeks ago

Kansas City, Missouri, United States Holmes Murphy & Associates Full time

Holmes Murphy is recognized as one of the largest privately owned insurance brokerage firms in the United States. Our mission revolves around enhancing health, safeguarding wealth, and providing our clients with peace of mind. We take pride in fostering an environment where our employees are passionate about their work and their colleagues.

We are eager to welcome a Client Service Consultant to our Property & Casualty division. Ideal candidates will excel in a collaborative atmosphere, showcasing strong interpersonal communication abilities and a genuine enthusiasm for continuous learning.

This position entails managing a portfolio of clients, which involves assessing their needs and risks, and aiding them in developing a tailored insurance strategy. A comprehensive understanding of the client's business operations is essential, as is the ability to effectively communicate those needs to the relevant insurance carriers. Client Service Consultants are expected to autonomously handle the necessary tasks to efficiently manage accounts while delivering exceptional customer service. All services must be executed professionally and promptly, adhering to our established processes and protocols.

Key Responsibilities:

  • Manage accounts with support from Client Service Specialists and/or Client Managers, focusing on larger, more intricate accounts.
  • Prepare essential documents such as certificates, binders, auto ID cards, and accident kits.
  • Participate in meetings with insurance carriers.
  • Request policy modifications from carriers, update the internal system, and establish follow-up actions.
  • Process endorsements by verifying coverages, invoices, and updating client management systems.
  • Maintain current follow-up activities.
  • Review, process, and summarize audits.
  • Investigate and rectify discrepancies in audits and endorsements.
  • Ensure accuracy in account and policy management by verifying that all client information and items received from carriers are correct and up-to-date.
  • Maintain monthly reporting documentation.
  • Take initiative and lead account management.
  • Conduct pre-renewal meetings with the team for qualifying accounts and identifying client opportunities.
  • Attend client renewal meetings as necessary.
  • Consult with clients regarding their coverage requirements.
  • Engage in contract reviews.
  • Market renewal policies and negotiate with underwriters from insurance companies.
  • Review account quotes for accuracy and prepare proposal documents for clients.
  • Compile client renewal documentation and store it in the agency management system, including PSR, schedules, applications, experience mod worksheets, loss runs, and other relevant information.
  • Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits, ensuring accuracy and collaborating with accounting to resolve discrepancies.
  • Foster positive working relationships with team members, providing backup when necessary, sharing information, and effectively solving problems as they arise.
  • Collaborate with personnel across the agency, as well as clients and insurance company representatives, taking guidance from the service team.
  • Train and mentor Client Service Specialists as needed, providing direction on shared accounts.
  • Facilitate knowledge sharing through various platforms (e.g., team meetings, emails, Salesforce Chatter).
  • Work alongside Client Service Specialists to ensure all client needs are addressed.
  • Undertake special projects and additional duties as assigned.
Knowledge, Skills, and Abilities:
  • In-depth understanding of property and casualty coverages and the ability to apply this knowledge effectively.
  • Familiarity with various carrier websites for quoting purposes.
  • Exceptional communication skills, both verbal and written, when interacting with clients, company personnel, and team members.
  • Advanced negotiation, presentation, and critical thinking capabilities.
  • Consistently maintain a professional demeanor.
  • Ability to interpret policy contractual provisions and understand policy forms and endorsements to ensure appropriate coverage for clients.
  • Experience with data entry; proficiency in agency management systems, Microsoft Excel, Outlook, PowerPoint, and Word.
  • Ability to review, analyze, and assess experience mods.
  • Strong organizational skills; capable of managing and prioritizing multiple tasks.
  • Ability to work independently and collaboratively to achieve team and agency objectives.
  • Detail-oriented with strong problem-solving skills.
  • Strong analytical abilities.
  • Maintain confidentiality regarding all duties and responsibilities, including team member and client information.
  • Adhere to all established agency procedures.
  • Capable of managing accounts independently from start to finish.
  • Willingness to engage in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements.
  • Willingness to pursue technical designations and/or continuing education as appropriate.
  • Knowledge of and compliance with HMA's Client Privacy Policy, HIPAA regulations, and E&O procedures and policies.
Qualifications:
  • Education: High school diploma required; college degree preferred. Active state-specific Property Casualty Insurance agent's license required or the ability to obtain the license within three months of hire.
  • Experience: Minimum of 5+ years in customer service, underwriting, or risk management within the insurance sector.
Benefits:
  • In addition to core benefits such as health, dental, and vision, we offer additional perks including:
  • Paid Parental Leave and supportive New Parent Benefits.
  • Company-sponsored continuing education and tuition reimbursement.
  • 401k Profit Sharing with annual contributions to employees' 401k plans.
  • Generous time-off policies in addition to paid holidays.
  • Support for community involvement through paid volunteer time off and employee matching gifts to charities.
  • Diversity, Equity, and Inclusion (DE&I) programs.
  • Regular merit increases and promotion opportunities.
  • Discretionary bonus opportunities.
Holmes Murphy & Associates is an Equal Opportunity Employer.

  • Risk Management Consultant

    2 weeks ago

    Kansas City, Missouri, United States Lockton Full time

    Position Overview: As a Risk Management Consultant at Lockton, you will work closely with clients to evaluate potential hazards that could affect their overall risk expenditures. Your key responsibilities will include:Collaborating with clients to provide insights and strategies for mitigating identified risks Assisting in the development of effective...

  • Risk Management Consultant

    2 weeks ago

    Kansas City, Missouri, United States Lockton Full time

    Position Overview: As a Loss Control Consultant at Lockton, you will work closely with clients to evaluate and mitigate risks that could affect their financial stability. Your key responsibilities will include:Collaborating with clients to provide expert guidance on reducing identified risksAssisting in the development of effective strategies and resources...

  • Technical Consultant, Risk Control

    1 month ago

    Kansas City, Missouri, United States Liberty Mutual Insurance Full time

    Pay PhilosophyThe typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as...

  • Senior Risk Assessment Consultant

    1 week ago

    Kansas City, Missouri, United States Sun Life Full time

    Company Overview: Sun Life is a prominent provider of group insurance solutions in the United States, dedicated to enhancing the lives of our clients through comprehensive benefits offerings. Position Summary: The Senior Risk Assessment Consultant plays a crucial role within the FullscopeRMS Underwriting Management team. This position is pivotal in assessing...

  • Community Banking Risk Consultant

    2 weeks ago

    Kansas City, Missouri, United States Federal Reserve System Full time

    Joining the Federal Reserve System means becoming part of a vital institution dedicated to ensuring the stability and strength of our economy, financial entities, and payment systems. Together, we serve the public and each other in an innovative atmosphere that upholds the highest ethical standards. Here, you will encounter challenges that stimulate your...

  • Senior Risk Advisor

    2 weeks ago

    Kansas City, Missouri, United States HUB International Full time

    ABOUT HUB INTERNATIONALAt HUB International, we pride ourselves on being a collective of innovators. Our mission is to safeguard and nurture the ambitions of individuals, families, and enterprises. We assist our clients in assessing their vulnerabilities and crafting solutions that are specifically designed to meet their unique requirements. We are committed...

  • Manager Cargo Risk Management

    2 months ago

    Kansas City, Missouri, United States C.H. Robinson Full time

    C.H. Robinson is seeking a Manager Cargo Risk Management to oversee the organization's North America risk management department, focusing on cargo claims, cargo liability, identifying and addressing organizational risk, insurance and legal liability. As the Manager, you will manage risk through exposure identification, control, insurance, and alternative...

  • Commodity Risk Manager

    5 days ago

    Kansas City, Missouri, United States Hansen Agri-PLACEMENT Full time

    Job Summary:Hansen Agri-PLACEMENT is seeking a seasoned Risk Manager to join our team at a progressive Kansas Feedyard operation. As a key member of our management team, you will be responsible for identifying and mitigating potential risks that could impact our company's financial health, legal compliance, and reputation.Key Responsibilities:Develop and...

  • Risk Management Specialist

    2 days ago

    Kansas City, Missouri, United States Federal Reserve Bank of Kansas City Full time

    About the RoleWe are seeking a highly skilled and experienced Risk Management Specialist to join our team at the Federal Reserve Bank of Kansas City. As a key member of our Surveillance and Risk Analysis Department, you will play a critical role in supporting the Bank's senior management and supervisory functions.Key ResponsibilitiesMonitor banking industry...

  • Head of Risk Management Strategy

    2 weeks ago

    Kansas City, Missouri, United States Evergy Full time

    Job OverviewPOSITION TITLE: Head of Risk Management Strategy REQUISITION NUMBER: CFO004R DEPARTMENT: Strategic Planning and Risk Management LOCATION: Kansas City, MO SALARY RANGE: $140,000 - $186,600 Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. (additional hours may be required) Primary Responsibilities: The Head of Risk Management Strategy will...

  • Risk Management Operations Specialist

    2 weeks ago

    Kansas City, Missouri, United States StoneX Group, Inc. Full time

    Position OverviewAs a Risk Management Operations Specialist, you will play a crucial role in the enhancement and upkeep of reporting systems for the Risk Department. This position requires effective collaboration with various stakeholders across the organization.Key ResponsibilitiesReporting Development: Create and maintain comprehensive reports that provide...

  • Strategic Program Manager

    5 days ago

    Kansas City, Missouri, United States LexisNexis Risk Solutions Inc. Company Full time

    About the RoleThe Business Program Manager at LexisNexis Risk Solutions Inc. Company oversees key client programs and projects, managing a portfolio of complex projects and programs concurrently for key customer accounts. This may involve multiple Project Managers, cross-functional teams, and several enterprise projects.ResponsibilitiesCultivate and sustain...

  • Loss Prevention Consultant

    5 days ago

    Kansas City, Missouri, United States Berkshire Hathaway Homestate Companies Full time

    About the RoleBerkshire Hathaway Homestate Companies, a leading insurance provider, is seeking a highly skilled Risk Management Specialist to join our team. As a key member of our Loss Control team, you will be responsible for providing comprehensive risk management solutions and loss control services to our policyholders.Key ResponsibilitiesManage Risk...

  • Senior Risk Manager

    3 days ago

    Kansas City, Missouri, United States Jobot Full time

    About the RoleWe are seeking an experienced and dedicated Senior Underwriter to join our team at Jobot. As a key member of our organization, you will play a critical role in evaluating insurance applications, determining coverage amounts and premiums, and mitigating losses.Key ResponsibilitiesEvaluate insurance applications to determine coverage amounts and...

  • Senior Physical Security Consultant

    5 hours ago

    Kansas City, Missouri, United States Burns & McDonnell Full time

    About the RoleBurns & McDonnell is seeking a highly skilled Senior Physical Security Consultant to join our team. As a Senior Physical Security Consultant, you will play a critical role in providing strategic advice and solutions to clients, analyzing data, developing insights, and recommending solutions to enhance physical security.Key...

  • Risk Management Professional

    5 days ago

    Kansas City, Missouri, United States Caesars Entertainment Full time

    Job SummaryWe are seeking a highly skilled Security Specialist to join our team at Caesars Entertainment. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and employees.Key Responsibilities:Provide exceptional service to our guests by identifying and addressing potential security risks.Maintain...

  • Solution Consultant

    1 month ago

    Kansas City, Missouri, United States Service Management Group (SMG) Full time

    As a Solution Consultant, you will establish and maintain customer relations throughout the entire implementation lifecycle for new client and/or expansion launches. You will review contracts, summarize deliverables, and highlight complexities or customizations, and support clients in identifying CX success metrics, enabling them to measure ongoing value.Why...

  • Cattle Feeding Risk Management Specialist

    1 week ago

    Kansas City, Missouri, United States Hansen Agri-PLACEMENT Full time

    PLEASE NOTE:We will not reply if your resume does not meet position requirements. Please understand your education and experience must match our job listings for you to be considered. You must be a U.S. Citizen or a Permanent Resident to be considered for any U.S. positions. There is NO closing date on this position. This position will remain open until a...

  • Senior Business Program Manager

    1 week ago

    Kansas City, Missouri, United States LexisNexis Risk Solutions Inc. Company Full time

    About the Position The Senior Business Program Manager is responsible for overseeing critical client programs and initiatives. This role involves managing a diverse portfolio of intricate projects and programs simultaneously for key customer accounts, often collaborating with multiple Project Managers and cross-functional teams. Key Responsibilities ...

  • Senior Business Program Manager

    1 week ago

    Kansas City, Missouri, United States LexisNexis Risk Solutions Inc. Company Full time

    About the Position The Senior Business Program Manager is responsible for overseeing significant client programs and projects. This role entails managing a diverse portfolio of intricate projects and initiatives simultaneously for essential customer accounts, often involving multiple Project Managers and cross-functional teams. Key Responsibilities ...