Customer Service Representative

3 days ago


Aspen, Colorado, United States Citymarket Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Checker at City Market. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a safe and clean shopping environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and effective way.
  • Transaction Processing: Process customer transactions through the check lane quickly, accurately, and efficiently, handling various tenders such as cash, checks, credit, debit, SNAP EBT, and other forms of payment.
  • Inventory Management: Maintain accurate inventory levels, reporting any discrepancies or issues to the Scan Coordinator.
  • Store Maintenance: Ensure the sales floor and surrounding areas are clean, organized, and free of hazards, adhering to all food safety regulations and guidelines.
  • Teamwork: Collaborate with other team members to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
Requirements
  • Customer Service Experience: Previous experience in customer-facing roles, such as retail sales or food service.
  • Communication Skills: Effective communication skills, both verbal and written, to interact with customers, colleagues, and management.
  • Math Skills: Basic math skills, including counting, addition, and subtraction, to accurately process transactions and manage inventory.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.


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