Senior Program Manager
1 week ago
Position Overview
Abacus Technology Corporation is in search of a Program Manager to guide and manage a team of technical experts responsible for operational support. This is a full-time opportunity.
Key Responsibilities
- Manage staffing levels, establish and uphold work standards, develop personnel schedules, assess work discrepancies, and convey organizational policies and objectives to team members.
- Employ key performance indicators to evaluate work efficiency, assess outcomes, ensure the fulfillment of contracted services, support management decisions, and enhance communication.
- Promptly inform the Government of any operational, maintenance, logistics, training, or management issues that may impact contractor performance or mission success.
- Identify potential risks, troubleshoot issues, and confirm the effectiveness of corrective measures.
- Establish and maintain a system to ensure that problems and action items discussed with the Government are monitored until resolution.
- Document actions taken to enhance performance and conduct reviews to derive lessons learned for process improvement.
- Develop and uphold procedures for managing all Task Order efforts, focusing on cost-effectiveness, scheduling, performance, responsiveness, and high-quality service delivery.
- Continuously identify opportunities for cost reduction, efficiency enhancements, and process improvements, and report on their progress during Program Management Reviews.
Qualifications
Minimum of 10 years of experience in program and IT service management. A Master's degree in a relevant field is preferred; additional experience may substitute for educational requirements. PgMP or PMP certification is mandatory. A solid technical foundation in IT or engineering is essential. Proven experience in leading technical teams and providing clear direction. Familiarity with risk management and Air Force Emergency Management (AFEM) protocols is required. Knowledge of the USAF IT environment and networks, including NIPRNet, SIPRNet, WICs, and SAPnet, is crucial. Demonstrated expertise in managing costs, resources, schedules, and risks is necessary. Familiarity with Air Force tools and technologies is expected. Experience with DoD systems and military protocols is advantageous. Ability to communicate effectively at all organizational levels is essential. Capability to build strong government-contractor relationships to foster collaborative partnerships is required. Candidates must be U.S. citizens and possess a current Secret clearance.
Selected applicants will undergo a U.S. government security investigation and must meet eligibility criteria for access to classified information.
Equal Opportunity Employer: M/F/Vet/Disabled
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